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Rated by customer
reviews in the top 5%
of businesses for
customer service
...Six years in a row
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Recent Feedback

(If you'd prefer to see feedback customers have posted to an independent website check us out on Womo)


Jane looks after our fur babies multiple times a year. We feel completely comfortable knowing that they are in her care while we are away.
Jemina,
LALOR
July 2018

I think this service is really wonderful and will be using you again. We will certainly be recommending you to our friends
Mick,
ESSENDON
July 2018

Bev is consistently an excellent pet carer. We are absolutely confident that she will be kind and careful with our pets. We are happy that she is able to come to our home and take the time she does with the cats.
Jane,
COBURG
July 2018

We'd just like to leave a review for Shinko. She was absolutely amazing with our animals and she sent beautiful photos to re-assure us that they were all OK. Our cats were pampered and very happy when we got home :) Damien
Damien,
DANDENONG
July 2018

Beverley is always caring, considerate and knows exactly how to make my cat feel happy and comfortable. Her messages received whilst I'm away are very reassuring and much appreciated. It's hard to leave pets alone however Beverley is a trusted and kind carer so this lessens my worry about leaving her at home. I highly recommend Beverley!!
Allison,
COBURG
July 2018

Karen is a great carer
Michelle,
ESSENDON
July 2018


Louise,
BAYSWATER NORTH
July 2018

Mr Pudding would consider Jane a part of his family, visiting him now for a few years off-and-on; she is genuinely appreciated by both of us!
Wayne,
MILL PARK
July 2018


Jenny,
PLENTY
July 2018

Caring and professional, as she always is. The trust and rapport is very important to us and she always delivers.
Phillipa,
WEST FOOTSCRAY
July 2018

Jill is fantastic!!
Gabby,
HAWTHORN EAST
June 2018

Jane seemed to be genuinely attached to my dog, which made me feel he was in safe hands. I was not away from home but was temporarily unable to walk the dog.
Elizabeth,
KINGSBURY
June 2018

Jillian has been my Lonely Pets carer for a few years now. It is great comfort to know that Jillian will be dropping in to feed my cats and give them some loving attention. Jillian has been very reliable and keeping me up to date with any issues.
Narelle,
RICHMOND
June 2018

We love the text messages to let us know all is OK and it's great to come home to happy dogs. Mary does a great job
Simone,
PASCOE VALE
June 2018

Anne was excellent as always.
Matthew,
THORNBURY
June 2018

Bec is always very caring, and I know that Dave will be in good hands and safe when I am away. She always responds promptly when I panic and ask if everything is OK!
Heather,
WERRIBEE
June 2018

Thanks Antoinette. I really appreciate getting an SMS on day 1 to put my mind at rest.
Sarah,
WARRANDYTE
June 2018

Sylvia was great - very communicative and so considerate of our wishes. And the pups absolutely loved her...
Shane,
WEST FOOTSCRAY
June 2018

I haven’t actually met Mary, but I have spoken to her and she has looked after Boris several times. We are extremely happy with the service she has provided and care given to our cat, Boris!
Melissa,
COBURG
June 2018

Very friendly and lovely; our cat needed to take medication for the first few days of care which Jen was happy to accommodate, and since he's usually an in-and-outdoor cat he had some issues adjusting to toileting inside, which she also had no problem dealing with. Was very responsive and sensitive.
Brendan,
RINGWOOD
May 2018

Jess did a great job - so lovely that she knows the routine and the cats and is able to help. Very satisfied with the service!
Clare,
PRESTON
May 2018

It was good that Kristen was easy to contact via sms.
Heather,
ALTONA MEADOWS
May 2018

Jill takes excellent care of my cats and I am always delighted with her work.
Vicki,
HAWTHORN EAST
May 2018

Gemma has been fantastic with my 2 cats. They trust her, which is very important to me.
Tracey,
WYNDHAM VALE
May 2018


Steven,
THOMASTOWN
May 2018

The comment box isn’t big enough to say how wonderful we think Jen K is!!! I hope she never leaves you as there is no one else we want looking after our fur babies. She is kind, caring, professional and a wonderful communicator. We always feel totally reassured leaving our two cats with her when we go away. Please thank Jen and we look forward to the next time
Sophie,
BORONIA
May 2018

Martin was awesome! He really put me at ease during my first use of the service. He immediately connected with my cat and I went on holiday feeling confident that she'd be well looked after. I definitely recommend Martin and will be using him for all my future cat-sitting needs. Thanks Martin! And check out his beautiful animal portraits - an animal-lover and a great artist :)
Tom,
RESERVOIR
May 2018

Kylie was great as usual and cats very happy & well fed when we got home. No problem with the green bin & thanks for extra care for Felix!
James,
SPRINGVALE
April 2018

Marina was absolutely excellent.
Maria,
BLACKBURN
April 2018


Sheree,
KENSINGTON
April 2018

Kylie is the best. QED.
Damien,
DANDENONG
April 2018


Angela,
COBURG
April 2018


Sally,
NORTHCOTE
April 2018


Anita,
STRATHMORE
April 2018


Kaye,
ROWVILLE
April 2018

Bec looked after the 3 cats very well and left the house clean and tidy.
Noelene,
HOPPERS CROSSING
April 2018

Not sure how to answer presentation & punctuality - we’ve not met. I come home to very calm & happy cats thanks to the magic that Mary works, & I have peace of mind while I’m away knowing she’s in charge.
Neryl,
COBURG
April 2018

immediately bonded with our cat and sent us emails and photos while we were away
Julie,
REGENT WEST
April 2018

I cant comment on Marina's appearance as I never see her face to face hence the no response to punctuality too. Marina has always been pleasant and approachable to talk to and she demonstrates a lot of care towards our cat, Nika. I always feel reassured that Nika is in good hands when we are away.
Merran,
BLACKBURN
April 2018

Amanda looked after my dog (who thinks she is a person over the Easter break. I was more than delighted with Amanda's professionalism, care, kindness and genuine rapport with my dog. She sent me daily updates and after the first day I knew my dog was in safe hands and I could stop worrying. I would highly recommend Amanda and Lonely Pets Club to others, in fact I have been raving abut her and the service to all my family and friends! Thanks Amanda! Jaffa sends a big kiss.
Hillary,
SUNSHINE
April 2018