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Rated by customer
reviews in the top 5%
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...Six years in a row
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Recent Feedback

(If you'd prefer to see feedback customers have posted to an independent website check us out on Womo)


Elicia from Lonely Pets Club did a great job in caring for my pets, including pics and msgs as I was anxious about how they would get on. The dogs were fed, watered, walked and cuddled. Thank you so much for looking after my babies!
Ann,
ROSEBUD
November 2017

Hi there I wanted to leave a review for marina who services Vermont south. She is absutely wonderful. Not only does she take care of my pets, I feel so comfortable with her being in my home.
Rumaana,
VERMONT SOUTH
September 2017

I first met Elicia in January 2017. Over the 8 month period (24 Jan- 23 Sept) she was responsible for the care and welfare of my neighbour's two aging cats. My neighbour, Eunice McDonald, a widow in her early 90s, had serious health problems, including Macula Degeneration, lived alone except for her 2 cats. They became her only family and she was totally devoted to them. When the situation became impossible for her to care for them, Elicia Garland was employed to become their carer. Elicia's gentle but persuasive manner won Eunice's heart and the cats responded to her beautifully. Her job entailed checking their food and drinking bowls, that they were in good health, that their bedding was clean and that the house was generally in good order. Her main task however was constantly cleaning out the litter trays and cleaning up the vomit and diarrhoea found everywhere. Elicia never faulted; she always went about her work with a gentle smile and with encouraging words to Eunice and her cats. Her way with the cats was amazing! We were so lucky to have had her at that difficult time; she is a treasure. I would recommend her most enthusiastically as a carer to any animal owner - Delma
Eunice,
SORRENTO
September 2017

First time user. All went smooth, documentation serious but was solved so fast, and Lynda was great, even sent me pictures of my two cats. Will definitely use again and recommend.
Corina,
ATWELL
August 2017

Dear Lonely Pets Club, I thought you might like some feedback from our recent experience using your service. We really appreciated Jess taking the time to send a text on day one to let us know all went well. The follow up text a week later (with photo!) was a lovely touch too. The booking was very easy to arrange and we will be happy to use Lonely Pets Club again. Regards
Mark,
FERNTREE GULLY
July 2017

I can't praise Stuart's care enough awesome thanks
Pauline,
ABERFELDIE
July 2017

Hi Lonely Pets Club We have been using your services for years, and I have written on at least one other occasion to compliment your carer Antoinette. She is a wonderful person, and we always feel very safe leaving our animals (and house) in her most capable hands. She looked after our cats for four nights this week. We left instructions asking if she would mind giving our now elderly cat a pill morning and night. We also explained that this cat is now a diabetic, and that she requires twice daily insulin injections. We explained to Antoinette that we had spoken to our vet and cleared it with him that Stinky would be ok if she didn't receive her shots for a few days, as we thought it was too much to ask of Antionette. The vet had said while not ideal, Stinky's sugars were well managed and there were no ketones in her blood so there should be no lasting damage done. So we just explained the situation to Antionette, and asked her to leave out extra water as Stinky would likely get thirsty. The first night we were away, Antionette rang us and offered to give Stinky the shots. She had experience, and we trust her to be more than capable, so Ben told her where everything was and Stinky got her Insulin on time. We came home today to a healthy, happy cat (who is sitting purring on my lap as I type this). It seems to us that this is yet another example of Antionette going above and beyond. This is something we would never have asked of her, and yet she offered from the goodness of her heart. She is clearly an animal lover, and it was certainly the best scenario for our lovely cat. But it also set our minds much more at ease, knowing that Stinky was getting the best possible care despite our absence. Antionette is a rockstar of an employee, and you should treat her accordingly!
Ben,
MACLEOD
July 2017

I have been using Lonely Pets Club for over 3 years now. I appreciate the service and the trust that my pet carer provides to me and my pet. My carer keeps me updated after each visit, and the office provide great service when I have needed to call them, including last minute bookings.
Wayne,
MILL PARK
July 2017

We believe the service that Elicia provides and her care for Bella represents excellent value for money.
Russell,
RYE
June 2017

Paul has been looking after my cat for quite a number of years now whenever I go on holidays. I always come home to a house that is secure and a very happy cat. Would highy recommend this service.
Helen,
MENTONE
June 2017

Marina is a very important person in the life of Charlie and myself. She is always bright and cheerful and ready to take on extra walks if required. We look forward to her visit every week
Lyn,
DONVALE
May 2017

Jess is fabulous, she is so caring, and considerate. No issues or complaints whatsoever, she gets 5 Stars, and is now Aunty Jess to our boys Latte and Bailey.
Sue,
FERNTREE GULLY
May 2017

Our carer Karen is Belle,s new bestie .. thanks Karen for spending time with Belle ( as naughty as she is)
Elise,
MOONEE PONDS
May 2017

Marina Butler has been caring for my Jack Russell x (Bronson) for a period approaching five years. Bronson and I met Marina quite by accident (while taking a walk at the local park), but we prefer to see it as a 'meant to be' moment. Marina was walking some of her clients' pooches and I immediately noticed her great affinity for and knowledge of all things canine. I had been thinking of engaging the services of a pet sitter, so I decided to give Marina a go. Bronson at the time was newly-adopted from a shelter: a little overwhelmed by it all, and in particular unsure if he could trust other dogs. With plenty of TLC at home and Marina's regular involvement, Bronson has blossomed into a confident and contented little dog who now loves to make new friends both human and canine. I genuinely believe that Marina deserves much of the credit for this, not to mention the peace of mind which comes from knowing my dog is in good hands when she is caring for him (she always sends me a photo of Bronson when she is caring for him, which I love). Marina is one hundred percent trustworthy and reliable. In addition, she is my first 'go to' when I have queries about doggie related stuff. If Marina doesn't know, she is always able to refer me in the right direction as she is very well-connected within canine circles. In short, Marina is the real deal, and Bronson considers her to be one of his very best friends.
Rob,
MITCHAM
May 2017

I have been using Lonely Pets Club for over 3 years now and they have all been great to deal with. Marina loves her walks with the boys and they equally love thier time with her and always come back with a massive smile.
Daryl,
DONCASTER EAST
May 2017

Thanks to Lonely Pets we can gon on holiday without worrying about the care of our cats. Big shout out to the wonderful Kylie from LP who is amazing. Great service, relaible professional care by people who know what they are doing. Really appreciate LPC and Kylie.
Trish,
ROWVILLE
May 2017

Paul from Lonely Pets has been looking after my dogs for a number of years and I trust him entirely to do the right thing. I book a visit for my (now solo) dog each day I'm working so her day is broken up and she gets some company and each day her water bowl is filled, she gets a treat, a walk and some playtime. She receives one on one attention, not a group playtime, all for a very reasonable cost. I know Paul was very fond of my old dog too and he gave me some photos he took of him during his visits, once he'd passed away.. Paul is totally reliable, honest and caring
Jo,
SANDRINGHAM
May 2017

We used lonely pets club for the first time this holiday and were so impressed. Rosemary cared for my girls wonderfully. It was fantastic to arrive home to two very happy doggies , mail collected and a very clean backyard. Will definitely be recommending Lonely pets club to family and friends.
Sonia,
SEABROOK
May 2017

Rosemary has been caring for our Siberian Husky Ulu for more than two and a half years now and there are some weeks I just don't know what we'd do without her! In just the past six months Ulu has survived two encounters with a tiger snake, a mini-tornado demolishing his kennel and eight escape attempts! Throughout it all, Rosemary has helped me care for him by making sure he's walked regularly - it's great peace of mind knowing that she's there to drop in when I can't be at home. Thanks so much for everything you do Rosemary - couldn't recommend you and Lonely Pets more highly!!
Michelle,
SEABROOK
May 2017

Very professional and reliable! Will recommend to family and friends!
Polina,
MENTONE
April 2017

Great service. Very easy to book and carers are wonderful
Richard,
BRUNSWICK WEST
April 2017

Just to tell you that I was very happy with Corina when she looked after Monkey over the Easter break. Thank you and thank her again from us. Margery
Margery,
KEW
April 2017

Lonely Pets Club and our Pet Carer Jen is the reason we can go on holidays carefree when leaving our precious Pets at home. Jen is a true animal lover and animals love her back. Her email updates while we are away make us laugh and warm our hearts. All Pets should be cared for by people with this kind of training, diligence, reliability and love for animals. Well done Lonely Pets Club and to our exceptional Carer Jen, from the Palmers, the Dogs, Birds and Fish THANK YOU, THANK YOU, THANK YOU !
Shirley,
RINGWOOD EAST
April 2017

Great team and service. Especially you John! Thank you.
Clare,
HAWTHORN EAST
April 2017

I have been using Lonely Pets Club for a few years now. John is always lovely to deal with and has no trouble at all taking care of my Border Collie and very excitable little Pug. I always come home to 2 very happy dogs. Thank you Lonely Pets and especially John. Kira & Lenny will look forward to many more walks with you in the future
Leah,
HAWTHORN EAST
April 2017

Have used the service for many years. Always reliable and easy to deal with. Valma, our current cat sitter highly recommended
Ted,
CARLTON
April 2017

Have been using these guys for over 2 years now and am a very happy customer. I travel a lot for work and have Sylvia looking after my cat Sushi. She is absolutely the best and truly cares about my pet. The other day I forgot to leave the key out for her and she went out of her way to get in touch with my neighbours and try and get in to the house via the back door whilst I was away. And she is always available which makes my life so easy when it comes to last minute work trips.. thanks you!
Julia,
MAIDSTONE
April 2017

My cat and I are extremely happy with your service! I know my cat is in very safe hands when we go on holidays! The carer (Jan and previously Taylor) are lovely people, and also notify me through SMS how he is going. I think you have definitely earned your five star review, and my Gingy also says thank you :-)
Peter,
BOX HILL SOUTH
April 2017

We use Lonely Pets on a regular basis. Morven our chief carer is amazing. Our two cats can be quite timid with new people bur she has a way with them. Could be the fact that she feeds them but they always appear happy and well cared for in our absence. We get updates via text every day to say they are both AOK. I highly recommend both Lonely Pets and Morven. I know our boys are in safe hands
Mark,
KENSINGTON
April 2017

I've been using Lonely Pets Club now for 5 years and I love it. I have 2 demanding Burmese cats and it gives me great peace of mind that when I'm away, the cats are being loved and cared for. My local pet babysitter is Marina and she is reliable and honest but most importantly, she loves my cats and gives them lots of cuddles. Marina also keeps an eye on my house, collects my mail and brings in my rubbish bins. Highly recommend Lonely Pets Club!!
Fiona,
MITCHAM
April 2017

I have been using Lonely Pets Club since they started over 10 years ago I think, and love the peace of mind of having the dogs at home with quality carers looking after them. We now have John as our walker in the Inner East of Melbourne, and I think he loves the dogs as much as we do. Lou
Louise,
KEW EAST
April 2017

I have been using this service for a few years now and throughly recommend it. Our carer Sylvia has been fantastic and clearly has great affection for our cat (of the same name!). Thoughtful things like sending pictures of her and reporting on her activities mean a lot while you're away. A reliable and caring service.
Michael,
FOOTSCRAY
April 2017

Our pets are always well treated and looked after with great care. Highly recommend Lonely Pets Club
Brie,
WATSONIA
April 2017

Antoinette, my dog walker for Tasha, has been wonderful - Tasha is always thrilled to see her!
Chris,
KEW
April 2017

I found Lonely Pets Club online and I have been using the service ever since. Easy to book, very friendly, reasonably priced. Ester (dedicated carrier) is amazing - she is not only carrier but a well greeted friend to my kitties when I am away! Would recommend this service without hesitation!
Marija,
STRATHMORE
April 2017

We have used Lonely Pets Club numerous times, for feeding/walking animals. The carer (Barb) who attends to our animals could not be more professional nor caring. She is amazing and you can tell that she loves interacting with our fur family. Thank you
Dale,
ALTONA
March 2017

I have been booking with Lonely Pets Club for many years now and highly recommend their consistent service. Our carer is Antoinette & my dog Stella loves her! I receive daily text messages with updates on feeding, medication issued and general well being which always gives me peace of mind that my dog is being well looked after. Thankyou Antoinette - 5 stars to you!
Robyn,
BUNDOORA
March 2017

I was referred to Lonely Pets Club when I moved to Melbourne from Adelaide. I have been using the service faithfully ever since for the last 4 years. Jen is the most amazing carer and loves Monkey (my cat !). She is always in contact with me and sends me photographs because she knows how much I miss her when I'm travelling. With the new online booking process it has made my life just that bit easier as well
Debbie,
BORONIA
March 2017

Lonely Pets Club is absolutely fantastic, they have been a lifesaver many times when I've had to go away and leave my cat. I always feel confident that my cat is in great hands and is well looked after. They are a pleasure to deal with and booking is fast and easy. Morven has looked after my cat many times and does a wonderful job keeping my place neat and tidy, watering plants etc. I would highly recommend Lonely Pets Club for peace of mind and exceptional service
Rachel,
NORTH MELBOURNE
February 2017

I can highly recommend Lonely Pets Club Mitcham. I needed someone to assist in giving my disabled sister's cat medication on a four day a week basis and then later on a daily basis. My sister and I could not have been more pleased with the girl from Lonely Pets Club Mitcham who helped us. A true professional who was always punctual, arrived with a smile and one hundred percent reliable. Her knowledge of animals and ability to calmly interact with them was outstanding. Nothing was ever too much and on many occasions she went beyond the call of duty to assist my sister and her cat. I consider it a privilege to have met her and had her in our lives.
Annette,
BLACKBURN
February 2017