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Rated by customer
reviews in the top 5%
of businesses for
customer service
...Six years in a row
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Recent Feedback

(If you'd prefer to see feedback customers have posted to an independent website check us out on Womo)


Thanks again!
David,
BRUNSWICK EAST
November 2024

Mary is fabulous! Presentation and punctuality is not relevant here. We've never met and it's up to her when she visits.
Neryl,
COBURG
October 2024

Hi Liz. I Just wanted to say a big thank you for looking after our babies on Saturday. They were very happy when we got home yesterday and didn't seem at all stressed or anxious when we did which is so good. Also We fixed Saharas bowl. Overall we are Very happy with the service you and your company have provided us so far and so glad we found you. Will definitely book you for all our future trips ??
Michelle,
SOUTHBANK
October 2024

Liz was fantastic. Very happy I found lonely person club. The whole experience from booking on the phone and service on the phone to meeting Liz and the care she gave my babies - I feel comfortable booking her every time I need to go away.
Michelle,
SOUTHBANK
October 2024

Jane was great. I felt like sooty was very well looked after
Amy,
CRAIGIEBURN
October 2024


Karen,
MARIBYRNONG
October 2024

Have absolute faith in Karen’s ability to take wonderful care of my cats. They’re always very relaxed and happy whenever I get home.
Peter,
NORTH MELBOURNE
October 2024

Jess has been our pet carrier for several years and is always terrific to deal with. She recently contacted me when our oven was making a funny sound and I feel incredibly reassured when we go away that she’ll take fabulous care of Shnooky and also let us know of anything else like this.
Emma,
THORNBURY
October 2024

Toula was an absolute pleasure. She made us feel very at ease and our pets were happy and well looked after.
Jessica,
YARRAVILLE
October 2024

No idea on Liz's presentation as I don't see her.
Ann,
ST KILDA
September 2024

Very happy with Tanya. She takes her notes for everything I ask of her
Irene,
IVANHOE
September 2024

Thanks so much Kylie! I hope your wrist heals soon, and thank you for taking care of the 'kids'!
Lisa,
DANDENONG
September 2024


Sam,
CAULFIELD NORTH
September 2024

Kylie has built up a great relationship with my cat, Rosie, who was so shy that she hid when Kylie first visited. Now they are the best of friends! I am always pleased to receive Kylie's messages, and to know that she is keeping an eye on things. I was extremely grateful for Kylie's dedication when my cat Oscar was ill last year.
Dinah,
NOTTING HILL
August 2024

Kylie really loves animals and it shows in the care she give my girls when I am away. She plays with them and takes good care.
Helen,
SPRINGVALE
August 2024

Unable to comment on appearance as I have only seen Tanya once in the 6.5 years i have been using her. However Tanya communicates well and is prompt and reliable... she always leaves hilarious notes for my return which are greatly appreciated. Tanya is now part of our family. The service she provides allows me to travel without worrying about how Matilda will be, which is saying something as Matilda is a high maintenance cat. When I returned home Matilda is always happy and relaxed which is the best reference you can give! Thank you
Sally,
BOX HILL SOUTH
August 2024

Lives locally and we trust her.
Beth,
SOUTH MELBOURNE
August 2024

Alex and Ruby are both elderly dogs and had both been recovering from medical procedures as a result of a vicious dog attack. Yet, they were both very happy to see Jane on their first meeting so was a great sign. She kept me well informed of any developments while I was away, and both doglets were relaxed and happy when I got back. Couldn't be happier with the level of service and will definitely be booking her again :)
Luisa,
RESERVOIR
August 2024

Karen is wonderful and has taken care of my animals for years. Absolutely no worries ever when they are in her care
Nicole,
ESSENDON NORTH
August 2024

Jessica has looked after Noodle several times now and the care and understanding she shows is amazing, both to the cat and to the anxious owners.
Lucy,
PRESTON
August 2024

Mary was great thanks very much. Will def use her services again.
Pat,
PASCOE VALE
July 2024

Friendly and Dusty always happy to leave me for his walk with Elicia
Jo,
ROSEBUD
July 2024


Simon,
CARNEGIE
July 2024

I didn't need to see Karen, so things like presentation don't apply. I'm always pleased to have Karen care for Domino, she does an excellent job.
Robyn,
ABERFELDIE
July 2024

Karen does a fantastic job each time Twix loves her and I like getting the updates
Lucy,
ESSENDON
July 2024

Love the photo updates of our Bella. Thank you Amanda!
Ellen,
AIRPORT WEST
July 2024

We love having Liz as our carer. Reliable and lovely with our cats plus she is Fab at communicating.
Louisa,
ST KILDA EAST
July 2024

Liz has been looking after the cats for over 10 years and always does more, much more, than can be reasonably expected. She's a gem.
Warren,
ALBERT PARK
July 2024

Liz always does more, much more, than can be reasonably expected. She's a gem.
Warren,
ALBERT PARK
July 2024

Toula has great communication and contacts me if she is concerned about anything regrding my pets.
Janice,
WEST FOOTSCRAY
June 2024

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Steven,
BRUNSWICK WEST
June 2024

great service
Steven,
BRUNSWICK WEST
June 2024

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Steven,
BRUNSWICK WEST
June 2024

Kylie is great. Very good communication & care.
James,
SPRINGVALE
June 2024

It is a great relief to my husband and me that we have been able to rely on Liz for many years. She knows our house and garden very well and is very skilled in caring for cats and chickens. She always confirms that everything is OK on the first day she visits and then checks with us the day before we are back. She follows instructions carefully, but also shows common sense when dealing with the occasional unexpected issue.
Deborah,
RIPPONLEA
June 2024

Karen is always fantastic
Wendy,
KENSINGTON
May 2024

Kimberly delivered great service to our two cats. We were not confident to leave our cats home and enjoy travelling but now Kimberly has completely changed our mind about it. Our cats love her and enjoyed her present!
Bill,
Mambourin
April 2024

Kimberly delivered great carer service to our two cats. We were not confident to leave our cats home for travelling but now Kimberly has completely changed our feeling. Our cats love her and enjoyed her present!
Bill,
Mambourin
April 2024

So easy to arrange, no fuss and very reliable. I have used Lonely Pets many times and Stuart has looked after my cats numerous times too. I always come home to relaxed happy cats. Thank you!
Sarah,
KENSINGTON
April 2024


Damien,
ELTHAM
April 2024