Jen always does a good job and takes splendid care of my two precious boys :)
Thanks Jen for caring for my feline babies. We always feel very comfortable leaving them in your care as we know they will be well looked after.
Highly recommende Jen.
It's great to know that Jen is coming around to check in on the kits while we're away. She goes above and beyond to make sure we know how everything is going at home, so that we can relax on our time away. As always, we could not be happier with the state of the house and our pets on our return.
If I could suggest another category to rate for this feedback form, it would be "Carer Communication" as this to me is super important, and Jen always does an amazing job in this regard, with regular status updates and photos.
Jen has been my (feline) boys' carer since 2018, looking after them several times a year while I'm away. I know my boys will be lovingly cared for in my absence; very important to me as one of my boys is geriatric. Jen knows my boys well, each with their little quirks and personalities, and I can tell they are both quite fond of Jen too. I get regular updates about how my boys are while I'm away, which is very reassuring. Thank you Jen!
Jen always looks after our girls (Molly & Lucy) as if they were her own. I love the way she sends me a text message with photos of our girls whilst we're away to let us know they're ok and in good hands
Jen is great!! Really appreciate the texted updates and the feedback note when we get back. Highly recommend her.
It's very important that they take a genuine interest in my pets. Jen was wonderful in this regard and I would use her services again some time. Five stars!
We are really happy with the service provided by Jen. She sent us a progress text and photo of our fur babies, which was reassuring.
Jen was fantastic, I'm so happy with everything. Lucky has missed her special pats. We will always call Lonely Pets club when we go away and hope Jen is able to look after Lucky.
Jen always makes sure to keep us updated and let us know of any issues with the dogs. I feel very comfortable having her care for poppy and Basil.
Always a pleasure having Jen. Layla is always happy on my return and loves seeing Jen for walks and visits.
Jen is great, always gives me a text to say my babies are.
Jen is alway friendly and my dog Layla love the walks when I returned early she was still excited to see Jen take her out again. Always updates how my dog is while I'm away.
Jen is always friendly and informative and my dog loves seeing her to go walking.
Can't comment on presentation and punctuality as we weren't around however communication was excellent.
Jen was extremely helpful, I look forward to her looking after Lucky in the future
'From day one, Jen has been absolutely fantastic, not only because she is friendly and experienced, but her passion with pets and understanding of what we would worry clam us down so much. Can't thankyou enough.'
We have had Jen coming to our house for many years now ( sometimes as long as a month when we are visiting family overseas) and couldn’t imagine using anyone else. She is incredibly caring, compassionate and keeps us up to date on how they are going with photos. You can tell that she is a genuine animal lover and will care for our cats as much as we do. Please don’t ever leave LPC Jen!
Jen always does a fantastic job of looking after our feline girls (Molly and Lucy). We can go away on holidays with peace of mind, knowing that Jen is more than capable of looking after not only our girls, but our house.
Jen goes to great care for Bandit and my funny goldfish they love her too ! thankyou as always Jen
I will request Jen when I go away for August break thankyou 14 to 18 Aug
Bandit absolutely loved seeing Jen his favorite LPC auntie !! Jen is a wonderful carer always considerate to the needs of me and my pet !!
thankyou so much Jen !! :)
Jen is fa natadtic
when speaking to jen over the phone i found her very friendly and easy to talk to.
loved her photos and comments when she saw Gipsey and her lovely letter when we returned home.
My cats loved Jen and I can tell they were well looked after in her care. My home was also left clean and tidy which was appreciated.
Very friendly and lovely; our cat needed to take medication for the first few days of care which Jen was happy to accommodate, and since he's usually an in-and-outdoor cat he had some issues adjusting to toileting inside, which she also had no problem dealing with. Was very responsive and sensitive.
The comment box isn’t big enough to say how wonderful we think Jen K is!!! I hope she never leaves you as there is no one else we want looking after our fur babies. She is kind, caring, professional and a wonderful communicator. We always feel totally reassured leaving our two cats with her when we go away. Please thank Jen and we look forward to the next time
Jen is great. Keeps me up to date with a msg when required and i love the note left on the bench when i get home to let me kow about how the cats went.
Outstanding carer to both my cats Benny & Swish. I received photos on regular basis & some videos. I couldn't of received a better experience!!!! Well done!!!????????????
Fantastic. I can only recommend Jen. We will definitely use her again.
Jen did an excellent job of not only caring for our kitty, but also our house! Very grateful for all the extra effort she put in and knowing kitty was in loving hands.
I have never met Jen and I don't care timing of the visits so I have not commented on these two points. Jen is a great carer and always takes exceptional care of Honey (sometimes I think she does a better job than I do). Honey is always relaxed and stress free on my return which is very important to me. I only have one issue. Honey has arthritis and the vet has her on a weightloss program, but she put on a lot of weight - need to ensure that she only gets the prescribed quantity of food set by the vet; Honey eats everything in the bowl whether she needs it or not, so the measuring cup dose is a must, despite what Honey tries to tell you. Thanks.
Jen K is fantastic with our chickens and I really appreciate the messages received following her first visit and the note left on our return home.
Jen has looked after Maxie a number of times now and has always been fantastic.
We love having Jen look after our animals. We know they are well loved while we are away! Can't recommend highly enough!
Jen is as always an amazing carer for Bandiit and is always going the extra step to make sure he is safe and secure and Jens approach is a force to be reckoned with !! Bandit will miss Jen and looks forward to another visit in the near future thankyou LPC and Jen
Best Wishes Mel Tipping and Bandit Tipping
Jen is awesome!!!!
Jen was great. She kept us updated and we felt confident our girls were well looked after.
Was extremely satisfied with the care and attention Jen took with our pets. Communication was good when one dog stopped eating and we were able to work together to solve the problem, even though I was hundreds of km's away.
Lonely Pets Club and our Pet Carer Jen is the reason we can go on holidays carefree when leaving our precious Pets at home. Jen is a true animal lover and animals love her back. Her email updates while we are away make us laugh and warm our hearts. All Pets should be cared for by people with this kind of training, diligence, reliability and love for animals. Well done Lonely Pets Club and to our exceptional Carer Jen, from the Palmers, the Dogs, Birds and Fish THANK YOU, THANK YOU, THANK YOU !
I was referred to Lonely Pets Club when I moved to Melbourne from Adelaide. I have been using the service faithfully ever since for the last 4 years. Jen is the most amazing carer and loves Monkey (my cat !). She is always in contact with me and sends me photographs because she knows how much I miss her when I'm travelling. With the new online booking process it has made my life just that bit easier as well
It was wonderful to receive confirmation via text message from Jen that she had visited my cats on the first day, had watered my plants and brought in my mail, and I also very much appreciated the note she left at the conclusion of her visits, however I am not really able to rate her presentation nor punctuality as I was not there. Having said that, I am not doubting either in any way - just don't feel that I'm in a position to comment on these.
Jen has done a great Job with our pets and keep us informed along the way which gave us peace of mind and made our holiday more enjoyable.
We are first time users of Lonely Pets service and we will certainly be using the service again very soon, especially if we can have Jen again.
Jen made sure my kitties were happy and well cared for. She followed all instructions we left for her. My kitties were very happy with Jens care.
There should be a rating above excellent for Jen K, she is wonderful with our two chooks.
Jen as usual provided the best care for my little one Bandit ..and Bandit loved seeing her during the visits , Jen also was in constant touch with me while I was overseas and sent videos and pics to me, I felt very assured that my Bandit kitty was in the best care with Jen.... thankyou Jen and Lonely Pets Club I appreciate it !!
Kind Regards Mel and Bandit Tipping
The important thing to me is that my cat Abby, likes Jenny and she does. When someone comes to the door, Abby will retreat into a wardrobe and not come out until they have gone. There are only 3 people I know who Abby will come out for and Jenny is one of them. That's important to me.
I have been using Lonely Pets Club since moving to Melbourne 3 years ago and Jen is the most amazing carer EVER!! Monkey loves seeing here and at no time do I have to worry about her when I am travelling. Jen leaves the best notes at the end of the visit to let me know what Monkey has been up to while I have been away. I always come home to a very happy kitty !! - Debbie
Jen is AMAZING! Monkey absolutely loves her which makes me so much more comfortable knowing that she's being looked after so well while I'm away - Debbie
Jen took great care of my little one eye cat bandit and was very considerate of his needs I would like Jen to come next time as well thankyou :) - Mel
Jen was fantastic to Bandit and I put every faith in her skills as a pet carer her and Bandit are good buddies :) thankyou - Mel
Jen was very friendly and helpful with the process as it was my first time leaving Layla with a stranger. She sent me a message and a lovely not for when I returned. I feel confident that Layla will be well cared for when I take my next trip away in November 2016 - Pru
Appreciate Jen's note when I get home I can tell that she loves animals and is very caring!- Carol
Jen is awesome. I really appreciate the care she takes for Charlie the ferret. :-) - Emma
Jen is AMAZING! Monkey absolutely loves her which makes me so much more comfortable knowing that she's being looked after so well while I'm away!
Jen was wonderful as always and we felt 100% confident and happy leaving our two cats in her care. She is so caring and kind and always lets us know during the visit and afterwards how everything went. Will always request Jen again for future care and hope she stays with LPC a long time! The office staff were very friendly and professional too, cheers - Sophie
Jen looked after our two Burmese cats for the week. She sent regular texts while we were away which we really appreciated. The cats didn't seem at all bothered to see us on our return and were very chilled out and relaxed [which showed that they obviously had wonderful care in our absence!] She even asked if she could fill their outside water bowl too as she noticed our boy cat drinking from it! really really impressed and would love to book Jen the next time we go away. Please thank her again from us - Sophie
Love Jen so much we recommended her to friends who have booked her when they go to America in September [Helen Yates and family] She was professional as always and kept in touch on our trip which was so reassuring. She just 'gets' our cats and has totally worked out their personalities! Looking forward to booking Jen again at the end of the year. Please pass on our thanks :) - Sophie
We could not speak more highly of Jen. We could tell she was a genuine dog lover and knew that our dogs would be well looked after after meeting her. The dogs also responded to her really well. Jen kept in contact with us on a weekly basis via email which gave us a great peace of mind while traveling. It was fantastic to know that our dogs could stay in their own, safe environment while we were away. On returning home everything was in order and our dogs looked happy and healthy. We would definitely recommend the Lonely Pets Club to our family and friends and we will use them again when we go away. We were tee-ed up with a fantastic sitter Jen and could not be happier. We love the service this company provides and will definitely be using it again as well as recommending it to our family and friends. - Emma
Jen is fantastic and I really appreciate having someone who is happy to look after Charlie (ferret)- Emma
Jen is a great credit to LPC and we like and admire her greatly - and so does our Tilly!!!!! - Malcolm
Jen is awesome. I really appreciate the care she takes for Charlie the ferret. :-)
My wife had the impression that an SMS would be recieved after every visit but this didn't happen. This should be more clearly defined in the future
We are delighted with Jen. Not only does she do a fab job for us and our furry family, she is a wonderful lady and a pleasure to deal with. We will continue to use Jen as our carer and have often recommended your business based on the quality of Jen's care.
We are in love with Jen - as I'm sure are our pets. We will recommend you guys highly - most of all because of Jen - she is a delight and we will use no-one but you / her in the future. If I were sick, I'd like you to send Jen to look after me :o) Many thanks for your service, Jen over-delivered on our expectations :o) - Celestine
Jen was very caring and attentive, especially for my sweet cat who is very unwell and needs lots of TLC. Jen made me feel very comfortable when updating about the appearance, location, feeding/toileting of the cat and I was so happy to hear about the personal time spent providing my cat with pats and love. It made an otherwise anxious holiday much easier knowing Jen was looking after my precious pussy cat in the way we had discussed would be best! - Denise
Jen was very professional and kept in contact while we were away. We felt that the our pets were well, looked after and were in good spirits upon our return - Steven