Cannot walk strong dogs.
No 'middle of the day' on week days.
Although we did not meet in person this time around, I find Jan to be very reliable. She fattens up my cat Gavin beautifully!!
We are so happy we chose Jan to look after our cat Willow! We were sad to be leaving her but knew she was in great hands.
Thank you Jan, you are great!
MONT ALBERT NORTH
Thanks so much to Jan. Could not of asked for anything more.
Jan is a lovely lady who bonded with my cat instantly.
Jan is a wonderful carer, she has been working with us for a number of years and always provides a high quality and reliable service. She communicates well and keeps us updated on how our fur babies are going. Couldn't recommend Jan highly enough!
Jan is lovely and cares very much for our cat
MONT ALBERT NORTH
BOX HILL SOUTH
Always happy to have Jan look after our girls and they enjoy it too.
Jan was fabulous! Gave me updates about the cats and everything was very clean when we returned. Will use Jan again.
Jan was absolutely wonderful, I will definitely book her in the future.
Not applicable as didn't see staff member - presentation, punctuality. I'm assuming the 'x' means not applicable
Loved the texts & photos as stopped me worrying about the cat
Jan kept in touch during our stay in Japan which was much appreciated.
We like Jan texting Ben after feeding Gingy, it adds a personal touch and confirmation of the job done
I was comforted by Jan's text on the first day letting me know she had been and fed the cats and had or had not seen individual ones. I did not get to meet Jan personally so can not comment of presentation or punctuality. Very happy with her care of our fur kids and it was good to have someone bring in the mail.
She loves our girls and we came back to a happy and healthy flock.
Jan did everything we could have wanted and more. She was even kind enough to buy some extra food for our cat
I really like Jan and would use her services again
My cat and I are extremely happy with your service! I know my cat is in very safe hands when we go on holidays! The carer (Jan and previously Taylor) are lovely people, and also notify me through SMS how he is going. I think you have definitely earned your five star review, and my Gingy also says thank you :-)
Jan is a friendly and lovely lady. She is responsible and responded our each request fast. Our two cats love her. She took a good care if our cats when we are away. We will ask her to look after our cats again soon!
Jan did an amazing job with my furbabies and I was able to not stress about them whilst away. Jan was great at communicating how things were going and went the extra mile to check on my scaredy cat.
Jan was fantastic, came and met with me before I went away and was very lovely. Came home and my cats were well taken care of. Thank you to Jan - Megan
Our cats have been looked after by Jan from LPC for the last 6 years or so. They love the cuddles they get and we go away happy knowing that they are well looked after and the house is also taken care of. We often go away for up to a month and we can go with piece of mind, as well as the updates we get from Jan to let us know all is OK. We have recommended LPC to friends and family and will keep using them in the future.
Jan texted me to let me know my cats had been fed and left a nice note. She also brought in the post. I'm very happy with Jan looking after our two cats - Allison
MELBOURNE St Kilda Rd
For several years we have had Jan come and take care of our much loved pets when we have been away.
We have several hens and they are surprisingly hands-on but it's never been a problem for Jan. She clearly loves all animals, so does not mind picking up chicken poo, cleaning their food and water containers and making sure they have enough food. She even feeds the family of magpies that frequently pop in.
When we return home, Jan has left everything clean and tidy, with the mail collected and the rubbish bins done.
When Jan has been unavailable, she makes sure the replacement carer knows everything, and the level of service never wavers
Jan is a true gem - knowing she is able to care so well for my cats and home while I'm away gives me great peace of mind. Thanks for a great service LPC! - Clair
Not applicable for Carer Presentation as we didn't meet Jan. I assume she was punctual as the cats seemed perfectly happy and well when we got home! Thanks Jan for your help, your text message after your first visit and your note.
Came home and all was well with my two cats. Thanks to Jan- Michelle
Jan has been looking after Smokie for a few years now and all is fine - Alexandra
Our old cat is a bit crazy and a bit senile and our house is chaotic. Travel always adds an extra bit of drama in the rush to get out the door. Jan rolls with our madness and adds a bit of sanity and leaves us comfortable that our little guy is safe at home while we explore. Thanks - Adrienne
Jan has been fabulous. She even replaced my litter scooper which I tried to replace before leaving which is over and above and I am very grateful for her service and kindness - Renee
Hard to answer as I was not there to see her but everything was in place and the house locked up etc upon my return. Animals showed no signs of any stress.
Jan was very good with Rose and listened and understood her quirks and characteristics. She sent a photo of Rosy on her walk which was lovely - Laura
Jan was great, everything went smoothly when she came and met the dogs and also when she looked after them, we came home to happy dogs - Cait
Jan was absolutely lovely and I greatly appreciated her looking after Pinocchio. It really set my mind at ease - Annette
Our cat is always content when Jan has been looking after her. I can't comment on punctuality as I don't know exactly when she comes - and the schedule the cat is used to wouldn't suit a pet carer. Jan has always been reliable - Karryn
This is the first time Archie has been looked after by Jan and I actually didn't meet her. We spoke on the phone and she was lovely and extremely professional. She sent me messages while we were away which I really appreciated and left a lovely written message for our return. Overall we have been so happy with the service provided by Lonely Pets Club and all carers we have had - Anne
What a lovely carer Jan was. Keeping me at ease whilst I was away on holiday. She kept me informed with text messages and pictures!! Was so happy to hear from her and see my puppies being walked by a lovely lady! Thank you so much!! - Sarah
Jan takes wonderful care of our elderly Lab Gus, Gus wags his tail everytime he hears us mention Jans name. A big thanks to Jan for taking such good care of Gus and the house. It takes the stress out of going away when the need arises - Linda
Jan consistently provides fabulous and friendly looking after for our nervous cat, and also always leaves the place lovely and clean - Rebecca
Very happy with all contact with Jan. Really appreciated her prompt return of text messages/emails and her responsiveness to whatever was raised. The cat was very settled and happy on our return! thank you! - Kathryn