Want to thank Karen again for her excellent assistance looking after Nellie whilst we were away and also keeping us up to date as to how Nellie was going, specially with the hot weather. Karen also collected mail and was prepared to water the garden as needed and cleaned up after Nellie. A service I will recommend to others needing pet home care.
Karen is wonderful the pups love being walked by her and always are happy and healthy when I come back to home.
Always very happy with Karen's care.
This is the second occasion on which I've been fortunate to have Karen look after my two cats. Again, she did an exceptional job and I look forward to engaging her services again in future.
I returned home to happy cat. I take that as a good sign that he was well cared for. In the past when we would put him in a cattery we would always return to a thinner, skittish cat. So it's great that we can confidently leave him and know he was looked after. Karen was an exceptional carer. I was a little worried this time as I've never left him whilst he needs to take daily medication but I had nothing at all to worry about, Karen looked after him beautifully.
We have had Karen before and she has once again taken extra care of our cat Misty. On our return Misty seemed content and happy and all instructions were followed. I love how Karen sends us photos of Misty occasionally to reassure us that she is ok.
My cats are so much happier staying at home and even my unsocial cat likes Karen.
Karen did such a great job thank you. So caring, kind and helpful to the little ones
The feedback & photos after first visit were good to receive.
Karen was a complete professional and updated me on how Lilly was doing and answered a couple of questions I had after I got home. Lilly seemed happy and well looked after. I would highly recommend Karen
Karen always does an excellent job of caring for my pets
Karen was lovely during all communication and even kept us posted with pics while we were away. We came home to 2 very well looked after and happy cats
Minnow and I were very happy with Karen. I feel like Karen looked after Minnow as if she were her own and wouldn't hesitate to book her again.
Good to AUNTY MARY,bins/paper/a bit of dog walking,spoke to AUNTY MARY with respect,and Mary really enjoyed being with karen
My cats were in excellent condition when I returned home. Karen did a terrific job. Everything was done to my satisfaction... As I have used Karen previously - we get on fine and so do the cats. Karen in turn adores my Nudies and this is reflected in the care given.
I would gladly refer colleagues/ friends etc to use Lonely Pets and I do recall one of my colleagues following up on my recommendation...
As I have another trip planned for mid year and I will certainly use Lonely Pets again for care of my Nudies. Having police checked people also adds to the sense of security...
Thanks to everyone who cared for or did the office side of things. Great job and I look forward to using your services again in the future.
Kumar, Yubraj and Natushka (aka Nattie)
Excellent to deal with and good communication.
Karen did an amazing job with my 2 shy cats. She even sent photo updates which were greatly appreciated!
Thanks for looking after our cat, Karen. The thoughtful photo and ensuring his bowls were ant-free(!) were greatly appreciated.
Karen looked after our pets with great care and attention and was very kind to them. She kept us updated with messages and photos and we were delighted with the quality care she provided.
A brilliant service and our cat now prefers us to go on holidays!
Thanks very much Karen.
Karen was so great cannot thank her enough. Our three older pets were so relaxed and happy when we came home after a 2 week break. Karen is the best!
Buddy seemed to really liked her which was the most important thing
I think this service is really wonderful and will be using you again.
We will certainly be recommending you to our friends
Karen is a great carer
New Carer was only for one day
Karen has always been accommodating of our requests, even at short notice. Highly recommended.
Very reassuring and attentive service
Lovely to come home to two relaxed cats!
Very happy with Karen and will ask for Karen at LPC when next go away without Nellie.
Karen has taken care of my cats on two occasions now and both times I've returned, they have been very placid and happy. Clearly Karen took very good care of them and they didn't miss me a bit! I'm very appreciative of Karen sending me texts and photos of them while I'm away.
Karen always takes the time to send me a message with a pic of my cat and it really makes me feel like she cares about her - and that all is ok.
I appreciate her texts and photos while I am away.
We are always so pleased to have Karen look after our Koda. Karen always communicates well with us and goes above and beyond to make sure everything is 'right' while we are away. On our recent trip our gate broke and Karen did everything possible to secure the premises so Koda stayed safe. This wasn't an easy task - Karen moved large, heavy logs and bins! Karen also bought Koda a chew toy to keep her entertained while she mended our gate!! We are so very grateful. Karen is wonderful.
Karen has done a great job looking after Pinot and Oscar.
In previous companies they have provided a daily diary update of how the cats are doing - I just provides peace of mind. I have asked karen to do this. It's something you could consider going forward across all your careers. I love the ease of the service and the care you give to my fur barbies.
I love having Karen care for my babies! I know I can travel without ever having to worry about them, knowing they are in very capable hands! And my babies love her! Especially Cleo, who is normally very stand-offish.
Our carer Karen is Belle,s new bestie .. thanks Karen for spending time with Belle ( as naughty as she is)
Thanks for watering so diligently
I was very pleased that you could respond so quickly... I was in hospital at the time and needed a speedy pick up for the feeding and the walking. It was one less thing to worry about .... THANKS HEAPS
Karen was wonderful with my dog little miss loved her walks and she even swept up the litter that my cat likes to decorate the house with. Thank you!
Karen was absolutely wonderful! Great communication throughout and very thorough. She went above expectations.
When I got home last week Rocky was a very happy dog :) - Tony
Karen was fantastic, i would recommend her to anyone. she took the time to vaccum the tinsell that my little friend had spread everywhere!! thank you - Jacinthe
I cannot thank Karen enough. She gives up great peace of mind when we travel. I highly recommond her and the LPC team - Gregory
Our Pets are a big part of our family and one of the two dogs is blind and deaf. It was important to us to keep him in his own home. Karen treated them with kindness and love and we really appreciated it - Jenny
Karen is terrific with my difficult boy JimmieChoo as he is not pleasant to walk ( beastly) Karen is always willing to do extra walks for me when I travel and is flexible to help out when JC needs - Elise
My cats were in top condition upon my arrival from Perth. I want to thank Karen for looking after my three Sphynx. Karen also enjoyed the assignment and she is looking forward to seeing my three Sphynx again... Am planning another trip in late August and will book again soon - Nancy
We were very happy with Karen's care of our pets, plants and pleasant approach - Steve
We were extremely happy with Karen looking after Abby and Maddy. Karen provided us regular updates. We really appreciated that she spent time with our girls - Pauline
Karen is a really good carer, she even sends me a text every now and then to let me know how my cat is going which is lovely- Michelle.
Karen did an amazing job with Frankie while I was overseas for two weeks. She not only fed and looked after Frankie, but she kept the place nice and tidy, took in my mail and kept in contact letting me know Frankie was well and even sending me picture messages of my baby. When I came home Frankie looked very well and was happy to see me and I had a note from Karen saying how well behaved Frankie was and how sweet she was. I will definitely use your services again- Michelle
I was extremely impressed with the quick response from the team and Karen kept me informed which is great - Michelle
Karen was punctual and very friendly and got on well with our extremely excitable cocker spaniel Pip. She did a great job and we are very happy with her service. Many thanks, - Jen & Terese
Karen is fabulous. My Ivy was very well looked after - Kris
Karen was very caring and friendly. When she visited us after we had arrived home Misty, our cat ran up to greet her. That says it all really. I appreciated getting text messages and photos once a week when we were away as well. This was very reassuring. My pot plants were also thriving after our return - Helen
Karen is a caring person towards the well being s of the our dogs. i found karren to be very on honest and reliable. I will use her service again - Angela
We have never met Karen but she would often send us texts to inform us how our cat Dolly is doing/behaving.
Karren is a caring person towards the well being s of the our dogs. i found karren to be very on honest and reliable. I will use her service again.
Really good at commmunicating and made me feel that she had everything in control
Fantastic service, my cats love Karen - Charmain
I appreciated receiving text messages informing me how Peter was going from Karen
I was very happy with the care my cats received from Karen whilst I was away - Sandra
We came home to a happy contented cat which can only come down to the excellent service provided by Karen - thanks it really gives you peace of mind to know that your pet is in such great care - Sally
Hard to comment as we were not there. My son-in-law was satisfied with the level of interest and care shown to our dogs. We were grateful for the regular walking provided.