Mary took such great care of our two dogs while we were away. Mary was really proactive in communicating with us before we went away and sent us updates about the dogs which we really appreciated. Mary was warm, easy to get along with, and gave us great peace of mind that the dogs would be well cared for. I would easily have Mary look after our dogs again and highly recommend her and Lonely Pets Club.
Not sure what you mean by "presentation". Mary and I have never met. Similarly, "punctuality" - how would I know? I'm just happy she comes ??
What I DO care about and appreciate is she makes contact, is very kind in her messages and often sends me a photo of the kitties ??
Mary was very caring and supportive when looking after our cat. She communicated with me to let me know that he was well and at home. I was concerned about Big Boy because he's getting old but Mary made sure that I knew that he was responsive to her and happy at home. I appreciate the effort she made to keep me informed.
Karen has looked after Big Boy previously and he has always been looked after well. Both Karen and Mary are caring of our pets and understand that a pet left behind is still a member of our family.
Mary was fantastic! We can not thank Mary enough for looking after our highly anxious cat whilst we were away.
Mary was great, very considerate and caring towards our home and cat.
I don’t think we have ever actually met Mary! We have m, however used her many times and Are extremely happy with her communication and service!
Mary was great. I was able to go away and not worry about them. She sent me pics and was very reassuring and that is important when you are away. Well done Mary!
“I was away overseas from 8th December until Boxing day of 2018 and have to very timid cats which I am always anxious to leave. From the moment I met Mary, I had all the confidence that the girls would be fine in her care. She updated me many times while I was away to alleviate my anxieties which really put me at ease knowing they were ok. Like any animal lover, we want to be sure that our babies are given the best of care while we are away and Mary, having her own animals, was well aware of my anxieties. She was really great and highly recommend her. She did a fabulous job.”
Mary is lovely to deal with. She is great with coco.
PASCOE VALE SOUTH
We love the text messages to let us know all is OK and it's great to come home to happy dogs. Mary does a great job
I haven’t actually met Mary, but I have spoken to her and she has looked after Boris several times. We are extremely happy with the service she has provided and care given to our cat, Boris!
Not sure how to answer presentation & punctuality - we’ve not met. I come home to very calm & happy cats thanks to the magic that Mary works, & I have peace of mind while I’m away knowing she’s in charge.
Mary was fantastic and exceeded our expectations - would definitely use her again
How can I comment on presentation and punctuality if I wasn't here?
Mary was excellent. Very responsive and prompt and kept us informed . She really understood our boys and their personalities. We are always a little bit anxious because they are FIV+ but Mary made us feel calm - I trust she would have done the right thing, whatever was needed. I worked at Rspca for 2 years and Mary reminded me of the skilled, talented and dedicated animal care attendants- she's a gem- don't lose her. Thank you.
Mary did a great job and kept me informed. She also went back on the Saturday evening to check the cats weren't too hot which was very kind of her.
I didn't meet the carer so couldn't comment on presentation.
I also didn't give a sepcific time, so was as long as they were there on the the requested days I was happy.
Mary was lovely to deal with. She sent us a text message and photo on her first visit and left a wonderful note for us on our return. Highly recommended her and the service. Thanks
PASCOE VALE SOUTH