Jessica was excellent - looking forward to her caring for Sammy again.
Jessica understood Lily's anxieties and dealt with them very effectively. When I returned Lily was neither hyped up nor clingy. She received a 'good report' from Jessica (left for me in writing!). Now that I know Lily can cope with being left overnight, I will use Lonely Pets for her again.
Jess did a fantastic job looking after a Tilly and suki. I was very comfortable leaving them in her care, and really appreciate jess working over the holidays means she misses spending time with her own family and friends.
We continue to be really (really, really) happy with Jessica. She's reliable and proactive i.e. if anything is amiss with the house or the cats, she'll let us know. Also very flexible/responsive to what means of communication we have availability that trip e.g. email, text, facebook. Our friend who drops in for gardening stuff also mentioned how nice she is :-)
Jess was caring, fleixble and responsive.
Jess had the unfortunate luck of having to deal with medicating Beauty, something I was not expecting when I had initially booked. She dealt with my Mum while I was overseas and my Mum had nothing but high praise for Jess and her professionalism. I felt extremely guilty for this unexpected added pressure, and can't thank Jess enough for her commitment.
Jess always takes amazing care of our cats - we feel very safe and have ease of mind knowing that they are well looked after under her care.
Jessica is always very easy to deal with. She obviously loves animals, which makes me feel really comfortable leaving my cats in her care.
My cat Stella is very anxious, so I was concerned about leaving her for a week, the first holiday since she joined the family. I needn’t have worried. Jess took great care, was patient and let Stella set the pace. I came home to a relaxed kitty, will be happy to leave her in Jess’ care in the future.
A message after the first visit was great and if it's a longer job maybe another message after another few days just to say all ok would be great too. Otherwise no complaints!
Jess provides excellent care for our cat, communicating with us throughout.
Jess did a great job again - pussy cats were happy and content on my return. Well done!
I've never actually met her - but she is very communicative and responsive to my messages. The cats seem to trust her - which is no small thing
Jess is fantastic. Thoughtful, professional and devoted.
Jess is a wonderful carer. She always communicates with us well while we’re away. We always feel confident leaving our pets and home in Jess’ care.
When Jess is looking after our pets we feel confident and secure in knowing they are in good hands. She's great!!
Jess did a great job - so lovely that she knows the routine and the cats and is able to help. Very satisfied with the service!
Another wonderful job looking after my cat from Jess.
Beautiful care and lovely professionalism. Jess was very kind and supportive. She was beautiful to my cats and very trustworthy and careful.
Have just used your service for the first time and had Jess as a carer. She was professional, kind and very understanding and patient. She was lovely to talk to and had a beautiful manner with my cats. Will definitely use your company again and will request Jess again. She was fantastic.
Jess looked after my two 'special needs' kitties one of which gave her a bit of a hard time when it came to fronting up for medication. Jess went above and beyond to make sure my little girl got what she needed.
Great service. Our cat was much happier been at its own home
Jessica was great. It's so nice to know that there's someone looking after my cats who obviously loves animals. Coming home to happy cats and a note about how it all went was lovely.
Jess was very friendly and prompt with her service and we will use her again.
Jessica managed to make my cats behave and of course our dog loves her
Very happy with things! Thanks Jess!
Hi Jessica looked after my cats at Xmas.
While I have not met her in person - she sent me an email on Xmas day to say that they were okay and left a note when I got back.
Mint plant did better under her care than mine!
Happy with the service thank you
Jess is a wonderful carer for Beauty and Hady. The fact that she can get snuggles out of them, when they are usually shy and timid around strangers, attests to Jess's love for animals. She always leaves me quite lovely notes at the end of each visit as well. Thanks Jess.
Geddy was shiny, happy, healthy and full of exciting cat news when we got back from our holiday. Jess did a great job of looking after him even when he decided to be shy for a few days, then really loud about going outside, and being WAY too enthusiastic with his litterbox. Thanks so much! :)
Jess was lovely. I was completely comfortable whilst on holidays knowing my two big babies were well looked after - Kathy
Jess was great and it was nice for her to contact us while we were away letting us know the rabbits were happy - Sharon
Jess was excellent. Great service - Ian
Jess is always so lovely with Turtle, and leaves the nicest notes for me when I return - Rebecca
Jess left me a lovely note for my return letting me know how Turtle had gone as she has not been a very well kitty lately. It was nice to know that Jess cares for her charges and comforting to leave Turtle in her capable hands - Rebecca
Fantastic carer, I couldn't have asked for more - Erin
Jess was lovely - Emily
Jessica was excellent, we will definitely be booking again for her to care for our animals - Wendy
Jess was great - she left us a little note at the end commenting on a few things and letting us know how Clifford had been while we were away. She had a lot of concern for his wellbeing which made us feel really confortable that everything would go smoothly. We will be using the service again, and hopefully Jess will be available! - Sarah
Jess was fantastic. When I came back from holidays the cat looked healthy and calm. I was so relieved - Andrew
haven't meet Jess but I do know she followed my instructions for late afternoon feeding - as she texted me after each day.
Jessica was excellent. She carefully took note of the things we requested and how to do them. She was very easy to work with. Thanks Jessica - Tom
Jess was great. Kept us informed by text. Very reliable - Tom
Jessica did a great job while we were away. The pets were happy and well looked after and the backyard was clean and tidy. Jessica also left us a note to give us an update on our pets and home. Very happy with Jessica and would definitely have her look after our pets anytime - Silvia
We were very happy with the service we received. We genuinely felt that Jess gave our cats the same love and attention that we would give them. She contacted us after her first visit to say she found everything and that the cats were OK..... That really put our minds at rest and we absolutely enjoyed the rest of our holiday knowing our cats were being well looked after. We also loved that our mail was being collected each day and the bins went out. Such a fantastic service!!! Thank you - Sarah