Couldn't have asked for a better carer.
I was pleased that Antoinette was presistent in her efforts to reach our place when a fire near the top of our street blocked traffic. She made several attempts to feed Merlot and sent me a text keeping me updated.
Thanks again Antoinette!!
I really appreciated the text message and the note left on the table. Nina seemed really happy when we got home.
Antoinette is reliable and Alfie loves going on his walk with her. She also left us a note each time letting us know how the walk etc went
Thanks Antoinette. I really appreciate getting an SMS on day 1 to put my mind at rest.
Antoinette was great - highly recommend!!
Hi Lonely Pets Club We have been using your services for years, and I have written on at least one other occasion to compliment your carer Antoinette. She is a wonderful person, and we always feel very safe leaving our animals (and house) in her most capable hands. She looked after our cats for four nights this week. We left instructions asking if she would mind giving our now elderly cat a pill morning and night. We also explained that this cat is now a diabetic, and that she requires twice daily insulin injections. We explained to Antoinette that we had spoken to our vet and cleared it with him that Stinky would be ok if she didn't receive her shots for a few days, as we thought it was too much to ask of Antionette. The vet had said while not ideal, Stinky's sugars were well managed and there were no ketones in her blood so there should be no lasting damage done. So we just explained the situation to Antionette, and asked her to leave out extra water as Stinky would likely get thirsty. The first night we were away, Antionette rang us and offered to give Stinky the shots. She had experience, and we trust her to be more than capable, so Ben told her where everything was and Stinky got her Insulin on time. We came home today to a healthy, happy cat (who is sitting purring on my lap as I type this). It seems to us that this is yet another example of Antionette going above and beyond. This is something we would never have asked of her, and yet she offered from the goodness of her heart. She is clearly an animal lover, and it was certainly the best scenario for our lovely cat. But it also set our minds much more at ease, knowing that Stinky was getting the best possible care despite our absence. Antionette is a rockstar of an employee, and you should treat her accordingly!
Antoinette did a really great job of looking after Mishka, she even gained some weight while we were away which is great and she is looking really healthy and just had a check at the vet's this week and they are happy with her also. Please thank Antoinette for looking after her and also keeping me informed at her 1st and last visit.
Our pets are always well treated and looked after with great care. Highly recommend Lonely Pets Club
Antoinette, my dog walker for Tasha, has been wonderful - Tasha is always thrilled to see her!
Very grateful that Antoinette was concerned that the kitten out of the five cats did not appear.He was hiding.And that she gave my daughter a call to alert us.
I have been booking with Lonely Pets Club for many years now and highly recommend their consistent service. Our carer is Antoinette & my dog Stella loves her! I receive daily text messages with updates on feeding, medication issued and general well being which always gives me peace of mind that my dog is being well looked after. Thankyou Antoinette - 5 stars to you!
We have been happily using the services of Lonely Pets Club for many years with our different pets. What a wonderful service! We love having Antoinette take care of our beloved pets so we can enjoy a relaxing time away stress free with our family. The care provided by Antoinette is first class, happy and very caring. No request is a problem. Thank you for the lovely service.
Antoinette was most professional and pleasant, responding very quickly when we were connected (after my booking initially going astray in the office!), was a thoughtful about watering plants and put the bins out though not asked. She also managed to maek friends with our very choosy and shy cat!
Antoinette was a pleasure to have as a carer-both in a professional manner and as good company for our pets. Both our cats seems very content and not stressed about us going away. We'll certainly be in touch for our next trip away! - Phoebe
We have used Lonely Pets Club over a period of many years and find their staff always helpful and friendly and the whole process very easy. The lady who comes to look after our cats, Antoinette is so lovely, we leave the house now knowing our cats are well cared for and our house safe. Would and have recommended to many friends and clients.
I appreciate the text updates so I know how Stella is coping when we are away. Antoinette always keeps me informed and looks after special needs like issuing medication if requested. I would highly recommend her! Thankyou. - Robyn
Very pleased to meet Antionette. I felt really confident leaving Hugo for the first time even though he hid in his tunnel on her first visit! She has a calm manner that helped me not to worry. Thank you. The perfect mix of detail and simplicity. A rare find these days. That you had my details from years ago and that membership was still valid is very impressive and a guesture that speaks to the nature of the service provided - Julie
Antoinette was wonderful as always!! We knew Chloe was in the best hands so we could really enjoy our holiday. Please pass on our thanks - Eloise
Antoinette goes out of her way to make sure my cat, Geordi, is healthy and contented - Jo
It was great to regieve texts with reassuring updates.
Our dog Buddy loved Antionette. We really appreciated Antionette's kindness & the high level of care she provided Buddy so we could enjoy a stress free family break away. Thankyou:)
Will definitely recommend Antionette to other pet owners in the area.
Antoinette has always been very kind, friendly and professional towards us and in taking care of our cats, twice in the times we have employed the services of Lonely Pets club. It's always a bit stressful when we go away for long periods of time but we feel confident and assured that Antoinette is taking care of them.
Antoinette was very helpful, polite and took care to provide extra water on hot days. appreciated the text confirmation all had gone well day 1, and note to confirm our return
My family all met her before my husband and I went away. She was very nice and so we went away knowing that our dog would be in good hands. No one saw her come and go but each time she came she sent a text message to my daughter with a photo of him. So good. On her last visit she wrote a really nice note. All good. So would definitely call on you again if we need. Thank you for everything.
As usual, Antoinette took wonderful care of my cats- she is very professional, caring towards the cats and keeps me informed. Would recommend her very highly - Helen
Antoinette is great, and we've been lucky enough to meet her and see her interact with Dingo. Dingo can be a bit shy but once she realised who it was she was very affectionate, so I feel very confident about having Antoinette look after her.
Although we didn't meet Antoinette she made contact with us prior to the service and kept us informed during the service. I got a great 'vibe' from her and was very happy leaving our cats in her care - Kate
We use lonely pets when we go away for holidays, the office staff make the bookings easy and are very understanding regarding the details and the fact we are leaving our 'kids'. We will continue using lonely pets, as the carers have been fantastic, and always let us knw how the first feed go! Thanks Lonely Pets!!!!!
We have been using Lonely Pets Club to take care of our two cats for over two years now every time we go away - and can highly recommend them. The carer has been really great and our tigers are really relaxed when we come back. So they seem to get lots of cuddles. With cats hating change, it's important to us to leave them in their usual environment as they would hate to go to a cattery. So, this has been a great solution and great value for money. In addition to taking care of the cats, the carer gets the mail, takes out the rubbish bins (and wheels them back) and waters the garden. All of this has been sooo helpful to make the house look 'lived-in' and not to loose any pot-plants over hot summer days. In addition to that: The booking process is easy, they call us to confirm the details, send you a reminder beforehand and follow up afterwards - very professional approach. The carer send us texts or emails so we knew how our kitties were doing. We have been very happy with Lonely Pets Club's services and will continue to use them!
Antoinette is a star! We have had her for quite a few years now and she is always happy to do a bit extra if required. Especially in the Christmas Day storms a few years ago - Linda
I thought Antoinette was a genuine person who gave our old dog the care,love and attention he needed while we were away - Rae
Antoinette is very good with Sampson. As he is 37 kilo (a gentle giant) he does need a firm hand and she knows how to manage him. He loves her and that's the most important thing - Karin
Antionette was excellent. She did a great job and even helped us out with a garage door problem. We felt very confident that our pets (and our house) were being well looked after. We will use Lonely Pets Club for our next holiday - John
Antoinette always sens me a message to let me know how Buttons is- this is very much appreciated - Helen
Antoinette was very caring and professional - Barbara
Hi there, we have just had a booking for the last week and Antoinette was our dogs carer. I am writing to let you know how fabulous she was in the heat that overcame Melbourne last week. Antoinette was so thoughtful caring and considerate regarding our dogs and put us at ease setting up a water bath for the dogs and even send us a picture showing us how happy they were. She was absolutely fantastic!! - Megan