Karen always takes wonderful care of Charlie when we go away. She sends us regular updates and we always come home to a very happy cat! He is very timid by nature but comes out of hiding and allows Karen to pat him so she has been able to form a great bond with him. We can relax and enjoy our holiday knowing that he is happy and in great hands!
I cannot fault Karen at all and have used her several times.
Karen is very reliable, professional and our Guinea pigs are happy - so I’m happy! Thanks Karen
Karen was wonderful! I appreciated the pictures and updates about how my girls were doing. I'm grateful she's in my neighbourhood and hope to book with her every time I'm away.
Karen was very professional and provided great communication throughout.
Was really happy with the service and communication that Karen provided.
Karen was simply wonderful in caring for our precious kitty Melvin Van Peebles. She completely understood his needs and his personality from the get-go and was highly responsive and attuned to us . Would highly recommend Karen to anyone looking for a trusting, caring and reliable human for their non-human family members!
We have had Karen numerous times to look after other pets we have had and she has always been reliable and caring. This time she took care of our newly adopted dog with separation anxiety. She sent numerous messages and photos about how our dog was going and it made us feel less worried. Our dog looked happy and comfortable. Karen always goes that little extra not just walking our dog but also playing with her and talking to her. Thank you Karen we will certainly ask for you again!
Karen is always great. Unit was spotless on return
Karen is fantastic great service nothing is to much trouble and my 2 cats love her
Will use Karen again. Loved the text message updates and communication
Karen sent me photos and texts to let me know how my pets were doing. She went over and above to look after them. I will definitely be asking Karen to look after my pets in the future. Rhonda.
Karen is a dedicated carer and it was very reassuring to know that she was looking after our cat, Jinx. Karen came to visit us, to meet our cat and see the set up, in good time. She regularly sent updates and photos and Jinx looked very happy indeed. When we arrived home, everything was neat and clean and Jinx was in great shape. I can't recommend Karen highly enough. She's a very kind and reliable person and I'm grateful to have met her through Lonely Pets Club.
Karen was so easy to deal with and communicated with us how our fur babies were. Fully trusted her
Karen is a superstar midge loves when she comes to look after her and I love receiving photos while I’m away of what they get up to
Great care and service.
Karen is so reliable, I have booked her on many occasions and I always know my cats are in great hands. I feel she knows their individual needs and personalities very well.
My cat usually runs away with any strangers but she loves Karen and comes out to play.
Karen was fantastic
We are very happy to have Karen look after our girls.
Karen was great at keeping us informed whilst we were away. Charlie usually hides from strangers but he came out to say hello on Day 2 so Karen clearly has a way with cats!
Karen was great to deal with and cared for my guinea pigs really well. They were happy and her photo updates were very reassuring.
Karen was lovely and I returned home to happy cats and happy goldfish- thank you! Especially appreciated Karen coming to collect keys and taking the time to visit ahead of my time away- put my mind at ease! Thank you.
I've always been happy with the service Karen provides
Karen was fantastic with our senior dog. Including sending pics of him and letting us know how he was.
We were absent knowing he was in good hands. ??
Very friendly and trustworthy. Thank you.
Would suggest a text msg check-in for each day paid to visit, even if animal is not around eg. ‘Cat was not in house but dry food eaten from yesterday and pot plant watered’
Karen is friendly, considerate and trustworthy. She came to meet us and our pet and to get familiar with our home before the care period. She kept in touch close to the start date to confirm it. She sent us every day news and a photo of our cat. The cat's tray had been cleaned and its bowl was filled with dry food when we returned. The cat did not seem distressed. Everything went as expected.
Karen has looked after my cats several times and each time they are happy and look great when I get home. Even my timid girl comes out for pats and a brush for Karen. Couldn’t recommend highly enough.
Karen was fantastic and very adaptable when I had some last minute changes to my arrangements. Really appreciate that she made the time to come and meet the kitties before I left. She kept in touch during the period and made me feel like my kitties were in very good hands.
I did not meet Karen face to face but we communicated by text message and she was very friendly and professional. A big thank you to her for taking great care of Nesbitt!
Karen is always amazing with my little old lady dog she’s looked after her for the past 6 years when I’ve been away and I can always relax away knowing Midge is being cared for by Karen :)
Karen was excellent. I will definitely use her again when we are away .
Karen took excellent care of my cat and my goldfish and sent me pictures too
which was great !! highly recommend Karen E and look forward to our next booking !!
thank you !!
Karen was great even my super timid cat came out for pats.
Karen is always wonderful when looking after our little boy and it is great peace of mind when we go away that she is there to look after things.
Karen is the best!
Karen looked after my cats extremely well!
Karen is absolutely amazing our dogs love her and we are so comfortable while away knowing she is looking after our fur babies and we love the photos she sends through of them playing and happy. Highly recommend her!
I've had Karen about 3 times now and have great faith in her. I'm lucky to be able to have both Stuart and Karen look after my cat.
Thank you Karen, I felt very confident and happy with you looking after my cats.
Want to thank Karen again for her excellent assistance looking after Nellie whilst we were away and also keeping us up to date as to how Nellie was going, specially with the hot weather. Karen also collected mail and was prepared to water the garden as needed and cleaned up after Nellie. A service I will recommend to others needing pet home care.
Karen is wonderful the pups love being walked by her and always are happy and healthy when I come back to home.
Always very happy with Karen's care.
This is the second occasion on which I've been fortunate to have Karen look after my two cats. Again, she did an exceptional job and I look forward to engaging her services again in future.
I returned home to happy cat. I take that as a good sign that he was well cared for. In the past when we would put him in a cattery we would always return to a thinner, skittish cat. So it's great that we can confidently leave him and know he was looked after. Karen was an exceptional carer. I was a little worried this time as I've never left him whilst he needs to take daily medication but I had nothing at all to worry about, Karen looked after him beautifully.
We have had Karen before and she has once again taken extra care of our cat Misty. On our return Misty seemed content and happy and all instructions were followed. I love how Karen sends us photos of Misty occasionally to reassure us that she is ok.
My cats are so much happier staying at home and even my unsocial cat likes Karen.
Karen did such a great job thank you. So caring, kind and helpful to the little ones
The feedback & photos after first visit were good to receive.
Karen was a complete professional and updated me on how Lilly was doing and answered a couple of questions I had after I got home. Lilly seemed happy and well looked after. I would highly recommend Karen
Karen always does an excellent job of caring for my pets
Karen was lovely during all communication and even kept us posted with pics while we were away. We came home to 2 very well looked after and happy cats
Minnow and I were very happy with Karen. I feel like Karen looked after Minnow as if she were her own and wouldn't hesitate to book her again.
Good to AUNTY MARY,bins/paper/a bit of dog walking,spoke to AUNTY MARY with respect,and Mary really enjoyed being with karen
My cats were in excellent condition when I returned home. Karen did a terrific job. Everything was done to my satisfaction... As I have used Karen previously - we get on fine and so do the cats. Karen in turn adores my Nudies and this is reflected in the care given.
I would gladly refer colleagues/ friends etc to use Lonely Pets and I do recall one of my colleagues following up on my recommendation...
As I have another trip planned for mid year and I will certainly use Lonely Pets again for care of my Nudies. Having police checked people also adds to the sense of security...
Thanks to everyone who cared for or did the office side of things. Great job and I look forward to using your services again in the future.
Kumar, Yubraj and Natushka (aka Nattie)
Excellent to deal with and good communication.
Karen did an amazing job with my 2 shy cats. She even sent photo updates which were greatly appreciated!
Thanks for looking after our cat, Karen. The thoughtful photo and ensuring his bowls were ant-free(!) were greatly appreciated.
Karen looked after our pets with great care and attention and was very kind to them. She kept us updated with messages and photos and we were delighted with the quality care she provided.
A brilliant service and our cat now prefers us to go on holidays!
Thanks very much Karen.
Karen was so great cannot thank her enough. Our three older pets were so relaxed and happy when we came home after a 2 week break. Karen is the best!
Buddy seemed to really liked her which was the most important thing
I think this service is really wonderful and will be using you again.
We will certainly be recommending you to our friends
Karen is a great carer
New Carer was only for one day
Karen has always been accommodating of our requests, even at short notice. Highly recommended.
Very reassuring and attentive service
Lovely to come home to two relaxed cats!
Very happy with Karen and will ask for Karen at LPC when next go away without Nellie.
Karen has taken care of my cats on two occasions now and both times I've returned, they have been very placid and happy. Clearly Karen took very good care of them and they didn't miss me a bit! I'm very appreciative of Karen sending me texts and photos of them while I'm away.
Karen always takes the time to send me a message with a pic of my cat and it really makes me feel like she cares about her - and that all is ok.
I appreciate her texts and photos while I am away.
We are always so pleased to have Karen look after our Koda. Karen always communicates well with us and goes above and beyond to make sure everything is 'right' while we are away. On our recent trip our gate broke and Karen did everything possible to secure the premises so Koda stayed safe. This wasn't an easy task - Karen moved large, heavy logs and bins! Karen also bought Koda a chew toy to keep her entertained while she mended our gate!! We are so very grateful. Karen is wonderful.
Karen has done a great job looking after Pinot and Oscar.
In previous companies they have provided a daily diary update of how the cats are doing - I just provides peace of mind. I have asked karen to do this. It's something you could consider going forward across all your careers. I love the ease of the service and the care you give to my fur barbies.
I love having Karen care for my babies! I know I can travel without ever having to worry about them, knowing they are in very capable hands! And my babies love her! Especially Cleo, who is normally very stand-offish.
Our carer Karen is Belle,s new bestie .. thanks Karen for spending time with Belle ( as naughty as she is)
Thanks for watering so diligently
I was very pleased that you could respond so quickly... I was in hospital at the time and needed a speedy pick up for the feeding and the walking. It was one less thing to worry about .... THANKS HEAPS
Karen was wonderful with my dog little miss loved her walks and she even swept up the litter that my cat likes to decorate the house with. Thank you!
Karen was absolutely wonderful! Great communication throughout and very thorough. She went above expectations.
When I got home last week Rocky was a very happy dog :) - Tony
Karen was fantastic, i would recommend her to anyone. she took the time to vaccum the tinsell that my little friend had spread everywhere!! thank you - Jacinthe
I cannot thank Karen enough. She gives up great peace of mind when we travel. I highly recommond her and the LPC team - Gregory
Our Pets are a big part of our family and one of the two dogs is blind and deaf. It was important to us to keep him in his own home. Karen treated them with kindness and love and we really appreciated it - Jenny
Karen is terrific with my difficult boy JimmieChoo as he is not pleasant to walk ( beastly) Karen is always willing to do extra walks for me when I travel and is flexible to help out when JC needs - Elise
My cats were in top condition upon my arrival from Perth. I want to thank Karen for looking after my three Sphynx. Karen also enjoyed the assignment and she is looking forward to seeing my three Sphynx again... Am planning another trip in late August and will book again soon - Nancy
We were very happy with Karen's care of our pets, plants and pleasant approach - Steve
We were extremely happy with Karen looking after Abby and Maddy. Karen provided us regular updates. We really appreciated that she spent time with our girls - Pauline
Karen is a really good carer, she even sends me a text every now and then to let me know how my cat is going which is lovely- Michelle.
Karen did an amazing job with Frankie while I was overseas for two weeks. She not only fed and looked after Frankie, but she kept the place nice and tidy, took in my mail and kept in contact letting me know Frankie was well and even sending me picture messages of my baby. When I came home Frankie looked very well and was happy to see me and I had a note from Karen saying how well behaved Frankie was and how sweet she was. I will definitely use your services again- Michelle
I was extremely impressed with the quick response from the team and Karen kept me informed which is great - Michelle
Karen was punctual and very friendly and got on well with our extremely excitable cocker spaniel Pip. She did a great job and we are very happy with her service. Many thanks, - Jen & Terese
Karen is fabulous. My Ivy was very well looked after - Kris
Karen was very caring and friendly. When she visited us after we had arrived home Misty, our cat ran up to greet her. That says it all really. I appreciated getting text messages and photos once a week when we were away as well. This was very reassuring. My pot plants were also thriving after our return - Helen
Karen is a caring person towards the well being s of the our dogs. i found karren to be very on honest and reliable. I will use her service again - Angela
We have never met Karen but she would often send us texts to inform us how our cat Dolly is doing/behaving.
Karren is a caring person towards the well being s of the our dogs. i found karren to be very on honest and reliable. I will use her service again.
Really good at commmunicating and made me feel that she had everything in control
Fantastic service, my cats love Karen - Charmain
I appreciated receiving text messages informing me how Peter was going from Karen
I was very happy with the care my cats received from Karen whilst I was away - Sandra
We came home to a happy contented cat which can only come down to the excellent service provided by Karen - thanks it really gives you peace of mind to know that your pet is in such great care - Sally
Hard to comment as we were not there. My son-in-law was satisfied with the level of interest and care shown to our dogs. We were grateful for the regular walking provided.