Recent Feedback
(If you'd prefer to see feedback customers have posted to an independent website check us out on Womo)
Excellent to deal with and good communication.
February 2019
Jan was fabulous! Gave me updates about the cats and everything was very clean when we returned. Will use Jan again.
February 2019
Karen did an amazing job with my 2 shy cats. She even sent photo updates which were greatly appreciated!
February 2019
Elena was fantastic. Watered the garden in the heat, gave the cats plenty of clean water and fresh dry food. Took out the rubbish bins. Very reassuring
February 2019
Thanks again Antoinette!!
February 2019
Lynda is lovely and friendly and makes a great pet carer. She also washed up our cats bowls after she fed them on the last day so we didn't come home to dirty bowls. We also got a photo of one of cats on Lynda's visit plus a briefing. Very happy.
February 2019
Mia was thoughtful and very attentive. I received texts every day letting me know how my girl was doing. Wouldn't hesitate in contacting for visits again.
February 2019
I like it when Paul our usual carer sends us a photo with a quick comment about Thumper. Its reassuring to know she is ok. It would be a nice addition if all carers did this.
February 2019
Kylie was a great carer and went out of her way to take care of my cat while I was away. Such a relief to know my cat is in good hands (and my house!)
January 2019
We are very happy with Bec, she is lovely and my dog Roger remembered her from last time so she must have made a very good impression on him and if he is happy so are we!!! Thank you Bec.
January 2019
A message after the first visit was great and if it's a longer job maybe another message after another few days just to say all ok would be great too. Otherwise no complaints!
January 2019
Lynda went above and beyond to make sure our pets and house were well cared for. Our pets are particularly anxious and Lynda went out of her way to make them feel reassured. She also kept up communication with us on our trip so we were fully informed as to the status back home and could relax. Couldn't be happier. I would wholeheartedly recommend Lynda with 100% confidence and trust. We are very grateful to her. She did an amazing job.
January 2019
I wanted to pass on my sincere thanks for Marina’s care of our dogs whilst we were away.
I got updates from her and she went above an beyond in ensuring they were ok in the heat. She truly forms a bond with her furry and non furry clients.
I couldn’t be more grateful and highly complimentary of Marina.
January 2019
Thanks for looking after our cat, Karen. The thoughtful photo and ensuring his bowls were ant-free(!) were greatly appreciated.
January 2019
Jane was great, spoke over the phone. Excellent job.
January 2019
Claire was a true cat angel. We were very anxious about leaving our little fur baby at home for a week. Claire quickly calmed us and made us feel at ease. Whilst we were away she would text us and send us cute photo's of our fur baby which was fantastic. I would highly recommend this service to anyone, Claire was a dream and took such good care of our cat and she was a so friendly and easy to communicate with. We shall definitely be calling on Claire's service's again when we need to go away.
January 2019
I don’t think we have ever actually met Mary! We have m, however used her many times and Are extremely happy with her communication and service!
January 2019
As usual, Ester was amazing and looked after our pets and garden exceptionally well. She also texted to let us know when she had been, which was very reassuring.
January 2019
It was our first time using this service. Martin is simply great, and he really care for our cat! We returned home to a happy and very content little one. :-D
January 2019
Karen looked after our pets with great care and attention and was very kind to them. She kept us updated with messages and photos and we were delighted with the quality care she provided.
January 2019
We really value the service Ester provides to us. She is always responsive and provides updates on how our pet and house are. We know she takes great care with Cupcake. Thanks Ester!
January 2019
Jess provides excellent care for our cat, communicating with us throughout.
January 2019
Kylie is excellent with animals. Our cat enjoys her visits. Kylie texts once or twice during the break to let us know our cat is well, which gives us peace of mind and allows us to enjoy the break.
January 2019
Paul was excellent, he sent me photos of dogs and his communication was top notch.
January 2019
A brilliant service and our cat now prefers us to go on holidays!
January 2019
Claire has been absolutely amazing looking after our cat Molly. From organising key drop offs to taking photos of Molly and daily updates I cannot recommend Claire more highly and have absolute confidence in leaving Molly in her care again.
January 2019
We are so happy with Jane. This time around it was more complicated with medications for one of the cats. She handled it all and totally put us at ease about it all. She is an excellent carer.
January 2019
Kylie has worked hard to get to know our cats, and always takes care of everything and leaves a nice message. It gives us peace of mind to know that a reliable person is coming to our house. The cats are happier at home than at the cattery.
January 2019
Thank you Jane (and Lonely pets) for minding my pets
when I came home they were as normal like I never left them with anyone but myself
you cared for my pets the way I would have ( that is the best of all )
once again I will use Lonely Pets and if possible Jane
January 2019
Anne is just brilliant. My cat Archie is very nervous but I know that Anne is great with him and that she has won him round and it's so much harder to do that with a stand-offish cat. I really appreciate her patience with him so much. Anne is also wonderful with the garden. I had just had a new garden put in and it thrived under her care. Thank you so very much Anne!
January 2019
Very happy for Mia to look after our cat again, she is an excellent carer!
January 2019
Jan was absolutely wonderful, I will definitely book her in the future.
January 2019
Jane is a part of Mr Pudding's extended family, and for me, Mr Pudding's servant, I have overwhelming calmness and high trust of Jane and Lonely Pet's Club.
January 2019
Mary was great. I was able to go away and not worry about them. She sent me pics and was very reassuring and that is important when you are away. Well done Mary!
January 2019