Recent Feedback
(If you'd prefer to see feedback customers have posted to an independent website check us out on Womo)
I don’t think we have ever actually met Mary! We have m, however used her many times and Are extremely happy with her communication and service!
January 2019
As usual, Ester was amazing and looked after our pets and garden exceptionally well. She also texted to let us know when she had been, which was very reassuring.
January 2019
It was our first time using this service. Martin is simply great, and he really care for our cat! We returned home to a happy and very content little one. :-D
January 2019
Karen looked after our pets with great care and attention and was very kind to them. She kept us updated with messages and photos and we were delighted with the quality care she provided.
January 2019
We really value the service Ester provides to us. She is always responsive and provides updates on how our pet and house are. We know she takes great care with Cupcake. Thanks Ester!
January 2019
Jess provides excellent care for our cat, communicating with us throughout.
January 2019
Kylie is excellent with animals. Our cat enjoys her visits. Kylie texts once or twice during the break to let us know our cat is well, which gives us peace of mind and allows us to enjoy the break.
January 2019
Paul was excellent, he sent me photos of dogs and his communication was top notch.
January 2019
A brilliant service and our cat now prefers us to go on holidays!
January 2019
Claire has been absolutely amazing looking after our cat Molly. From organising key drop offs to taking photos of Molly and daily updates I cannot recommend Claire more highly and have absolute confidence in leaving Molly in her care again.
January 2019
We are so happy with Jane. This time around it was more complicated with medications for one of the cats. She handled it all and totally put us at ease about it all. She is an excellent carer.
January 2019
Kylie has worked hard to get to know our cats, and always takes care of everything and leaves a nice message. It gives us peace of mind to know that a reliable person is coming to our house. The cats are happier at home than at the cattery.
January 2019
Thank you Jane (and Lonely pets) for minding my pets
when I came home they were as normal like I never left them with anyone but myself
you cared for my pets the way I would have ( that is the best of all )
once again I will use Lonely Pets and if possible Jane
January 2019
Anne is just brilliant. My cat Archie is very nervous but I know that Anne is great with him and that she has won him round and it's so much harder to do that with a stand-offish cat. I really appreciate her patience with him so much. Anne is also wonderful with the garden. I had just had a new garden put in and it thrived under her care. Thank you so very much Anne!
January 2019
Very happy for Mia to look after our cat again, she is an excellent carer!
January 2019
Jan was absolutely wonderful, I will definitely book her in the future.
January 2019
Jane is a part of Mr Pudding's extended family, and for me, Mr Pudding's servant, I have overwhelming calmness and high trust of Jane and Lonely Pet's Club.
January 2019
Mary was great. I was able to go away and not worry about them. She sent me pics and was very reassuring and that is important when you are away. Well done Mary!
January 2019
Really happy with Claire's work looking after the kids - From start to finish she was polite and took on board the little things we asked of her. 100%
January 2019
Bandit absolutely loved seeing Jen his favorite LPC auntie !! Jen is a wonderful carer always considerate to the needs of me and my pet !!
thankyou so much Jen !! :)
January 2019
We were really happy with Jane, her communication was great and the cattos seem very happy and healthy.
January 2019
Not applicable as didn't see staff member - presentation, punctuality. I'm assuming the 'x' means not applicable
Loved the texts & photos as stopped me worrying about the cat
January 2019
Super, as always. So caring and we love the regular photo updates! Certainly makes leaving them behind a little easier.
January 2019
We continue to love having Jenny look after our two boys - her daily messages keep us at ease and we can tell when we get home that they have had good care while we're gone. Thanks again Jenny!
January 2019
I was very happy with Martin. He seems to have a real concern for the welfare of my pets.
January 2019
Paul was attentive and thorough preparing for my booking and showed genuine care for my pet's well being.
Wouldn't hesitate to book Paul again.
January 2019
Marina was fabulous. It was good to have an update and photos for peace of mind. Importantly cats were in good humour on our return and not too angry with us. ??
January 2019
I was concerned that my cat would be too nervous of a stranger but she took to Jane from the first visit. I was very happy with the care provided.
January 2019
Communicated whilst we were away which put our mind at ease. Especially over a busy Christmas period when she is already very busy. It was great to receive texts letting us know he was ok.
January 2019
It's really so nice to have the same carer each Christmas, because the kids recognise her and warm to her quickly. Claire is a superstar.
January 2019
Jan kept in touch during our stay in Japan which was much appreciated.
January 2019
“I was away overseas from 8th December until Boxing day of 2018 and have to very timid cats which I am always anxious to leave. From the moment I met Mary, I had all the confidence that the girls would be fine in her care. She updated me many times while I was away to alleviate my anxieties which really put me at ease knowing they were ok. Like any animal lover, we want to be sure that our babies are given the best of care while we are away and Mary, having her own animals, was well aware of my anxieties. She was really great and highly recommend her. She did a fabulous job.”
January 2019
Always fantastic
December 2018
Morven was fantastic caring for our two cats and two rabbits while we went overseas for two weeks. We'd never left the rabbits alone before as they're much more temperamental than your standard pets and get up to all sorts of mischief. Morven handled them with ease and even bonded with our wrenched and most evil cat, who hates everything and everyone. We felt relaxed enough to enjoy our holiday and even got photo updates while away. Would be delighted to have Morven look after our horde in the future.
December 2018