Cats were healthy and happy upon my return. House was clean and odour free. Paul was courteous and well presented. Would highly recoommend
Dedicated and professional. Easy to tell that our dog is in good hands. Provides excellent peace of mind!
As alway, Paul was very responsive to our needs and took very good care of Ruby and our garden during the heat. He is amazing!
Always very happy with this service
Paul was great. We were very comfortable leaving Millie in his care.
Paul has been looking after Harry for a number of years now. He does an excellent job and Harry is always content when we get home. I never worry when I know Paul will be there to take care of things.
Very happy with carer.
Paul has been looking after my cats for a number of years and always does an amazing job - reliable, keeps in contact and thorough.
Yarra was looked after beautifully. He was very content on our arrival. Thank you once again for looking after our old family member. Thank you Paul.
Great care and service. Our dog was well taken care of!
Gave us great peace of mind.
The discussed plan of care appears to have been suitable.
Always happy with Paul's care of our chooks, birds and frogs.
Paul is very caring for our dog, she always appears well looked after on our return.
Paul takes exceptional care of Cat and was wonderful about keeping in touch over this visit when he had concerns about her wellbeing. We came home to a very happy Cat.
Paul was great, he looked after our 2 cats and watered the garden while we went way over Christmas. We met him beforehand to go through all the details and he was very professional. Would definitely use his services again.
We always feel safe and secure in the knowledge that Paul is looking after Millie and our home too. It is so nice to know that her routine and comfort is not disturbed by us going on holiday.
Perfectly reliable and goes the extra mile. Have so much confidence and faith in Paul’s commitment to looking after Sybil. I cannot recommend Paul and Lonely Pets highly enough.
I am always able to enjoy our time away knowing that Paul will take great care of our cat, Ruby.
Didn't meet carer face to face. Everything seems to have been done as expected. Thanks!
Fanatstic service and it was wonderful that Paul let us know that our fence was blown down.
Paul was very friendly and professional. I felt confident leaving him to come and go from the house while we were away.
I think Paul is great and I felt safe with him visiting my home. Only thing is I do like to have a confirmation of when/what time the person is feeding or visiting Mia. It was great getting photos of her while I was away. I could see she was happy.
Hi the only reason we haven't answered questions 2 and 3 is because we weren't there and haven't met Paul
As always, Paul provides a great service and I feel that I can safely go on holiday without worrying if my beloved furry family are okay.
Paul is an outstanding carer. Would highly recommend him to others.
Yes, I would use this service again
As always, Paul did an excellent job and Lulu was quite settled and content when we got home.
Lulu is always happy
I just want to thank Paul from Ragamuffin, Rascal, and Tinkerbell for taking such wonderful care of them - yet again!
I know that I can rely on Paul to look after our home and our pets.
Tashi was very happy!
Paul has always been great.
Always great service from Paul. Goes the extra mile and i know Sybil is in great hands.
Caring and respectful. Our Lulu loved him
Thanks so much Paul. We always know Rifka is happy and safe with you.
You go the extra mile and thanks for the beautiful photo of Rif last time we were away.
Paul is fantastic with Tituba. We highly recommend him for looking after your pets.
Paul is a wonderful. He has looked after Flint our dog very well on many occasions. He often sends us a pic and comments about Flint whilst we are away. I have recommended Lonely Pets Club to many people and have used the service for many years.
Ray has also looked after Flint. both Paul and Ray do a wonderful job.
Paul has been looking after my cat for quite a number of years now whenever I go on holidays. I always come home to a house that is secure and a very happy cat. Would highy recommend this service.
Paul from Lonely Pets has been looking after my dogs for a number of years and I trust him entirely to do the right thing. I book a visit for my (now solo) dog each day I'm working so her day is broken up and she gets some company and each day her water bowl is filled, she gets a treat, a walk and some playtime. She receives one on one attention, not a group playtime, all for a very reasonable cost. I know Paul was very fond of my old dog too and he gave me some photos he took of him during his visits, once he'd passed away.. Paul is totally reliable, honest and caring
Very professional and reliable! Will recommend to family and friends!
Lonely Pets Club have been looking after our 2 feline family members for many years. We have never had the slightest issue with the service they provide. We have the utmost confidence in our carer Paul. We always return home to happy and well cared for pets. Paul sends us messages to reassure us the cats are fine, which means we an enjoy our time away without having to worry if they are ok. I've recommended LPC to many people and will continue to do so. It's very good value for money, but you can't put a price on being able to trust someone to look after beloved pets.
I have been using Lonely Pets since I moved to Melbourne 8 years ago - they are fantastic. Paul is great - always responds to my messages - even turned off my heating for me when I left it on after one early morning airport run. So reassuring to have such reliable care for my pets
I love the fact that Paul sends me an sms with a quick note and a photo of Thumper whilst I am away.
Very professional reliable service with good administrative backing. First meeting with Paul is excellent when he meets your pets and covers in detail your and your pets' needs whilst you are away. He keeps in touch by text and the occasional photo to reassure you that all is well. I am very happy to recommend him to you.
I always know I can rely on Paul.
I never get to see Paul in person but he is extremely professional and responds quickly to text messages. The animals are always happy and calm when I get home so I know he had done a great job.
Most of my contact was with Lili, Paul's partner. She was excellent. Contacted me early and kept me informed.
Our dog Flint was in good spirits and fed and watered when we returned. We have used Lonely Pet's many times and are very happy with the care and professionalism.
We were happy knowing that our pets would be safe and secure left in Paul's capable hands.
I have been using Lonely Pets Club for years now. Our usual carer, Paul, has been fantastic. He's very professional and always sends us a photo of our cat whilst we are away. Highly recommend
Lily always meets requirements with my cats and gives me updates to ensure I know that they're ok. Even though my situation has changed several times she always keeps up to date with new specifics. She is friendly and professional. I will continue to use her in the future :)
Great service as usual, cats were happy and well cared for, the house was very tidy. Paul even turned on the air-conditioning for the cats during the record hot day. Will be making another booking soon.
I was very impressed with this service and came home to a very well looked after cat. I would definitely recommend this service to anyone.
I hope this is the start of a long, happy and mutually rewardding relationship.
From the first phone call, I had confidence in this organisation. They were helpful in guiding me as to the most economic way for me to assess the regularity of visits to my cats while I was away- 6 weeks in all. I was impressed with the Carer's professionalism and obvious competence. I had no concerns at all in leaving my pets, or access to my home in his care. On my return, the cats appearred happy and healthy and I had a nice note telling me that they were a pleasure to mind
I received a couple of photos of my cats and they looked happy and that's the main thing.
We had a carer called Paul who was wonderful and trustworthy.
Unfortunately he was unable to provide the highest form of the service over Easter as was injured (and completely fine with us - we did discuss it and I said all fine!).
I was a tiny bit disappointed in that I had to approach him for feedback regarding how the pups were - I think that a part of your service would really hold you in great stead is a text or even a picture text after each visit just to let your clients know that all is ok.
Overall, a fantastic service and a lovely man and we will not hesitate to call you next time and will spread the good word!
Paul has made a lot of effort to make my cat comfortable and happy, such as giving her favourite food (tuna) as a special treat. She is a shy cat but with Paul, she relaxed with him and became friendly. On my return home, she was happy, relaxed and everything was clean and orderly (post and bins had been takken card of as well).
We greatly appreciated the photos and text messages thatt Paul sent to us.
I liked how Paul sent me a photo of my cat to show me that she wass happy and healthy.
He has been caring for our cat for years now and it’s nice to know that he is familiar with her annd knows what to do.
This was our first booking with Lonely Pets and first impressions important. We were only away for 4 days but received a texted picture of our girls in the middle of the trip, unbidden, which was aa really nice touch.
Paul is great we never worry about our fur babbies when we are away.
Everything from booking the service to meeting the pet carer was simple and efficiently done. All staff were friendly and helpful. I was left with a feeling of confidence in leaving my pet in the care of this service.
Paul is always wonderful I come home to very happy fur babie...
We love Paul looking after our cats. Has done so on numerous occasions now and just knows how we operate.
Great service and communications - thanks!
Paul has been looking after our pets for many years when we are away. He is fantastic and I always know that our furry family are in the very best of hands so that we can enjoy our holidays.
It is very important to feel confident that you are leaving your home and pets in safe, reliable hands and we have that confoicence in Paul. It is also comforting to receive updates that all is well while you're away, and over Christmas we got one or two more updates from Paul than expected, which always brings a smile to one's face.
Paul was lovely. Very easy to get along with and did a brilliant job whilst we were awayy for 3 weeks. Cheers.
This was a second booking so didn't see Paul this time so unable to rate some things. Feedback from last booking was acted on and communication much better! I felt much less worried about them seeing a photo text through and a message..just a little thing but makes a huge difference..thank you!!
Thanks, Paul was terrific and the cats were well fed and watered when we got home, and they were inside, which is great! Also papers and mail sorted and inside. Very good, very happy, will be using tthe service again!
I am very happy with Paul's service.
Really appreciated a couple of picture texts. Keeps me reassured.
Paul was fantastic. He clearly loves animals and we feel like he treated our dogs as if they were his own. Overall for us a great experience and we will definitely usee your services again.
Paul was great and took great care of jack and kit. He sent through a few photos of jack on his walks. I could tell jack was happy. It really puts your mind at ease when you're leaving your pets in some one else's care.
Paul was great and I was really happy when he sent me photos of my 2dogs. This is the second time I've been away and both my dogs seemed relaxed and content.
I was very happy with the care Sue provided for my 2 cats while I was away. It was the first time I had left them for such a long time by themselves. Sue was very good from first meeting, to the updates I received via SMS while I was away. All very professional. I will not hesitate to use your service the next time I go on holidays & will reccomend your service to my friends. Thanks again. Steve.
Fantastic job. Our cat was very happy and relaxed when we returned home.
Came across as a real animal person,laid back too.
I could tell Paul loves animals when we met and he was great with lola our dog. the only comment i have i would have preferred a bit more contact from him just to let us know things were going well. I had to text him the first night to check all was well..I was kind of expecting a text at least on the first and last visit to let us know how they were going. I knew he had obviously been every day because we had a friend housesitting so maybe thats why he didnt think it was necessary? It still would have been nice to know as our animals are a part of our family and we hate leaving them!
Paul is outstanding, very reliable and professional at all times. I couldn't be happier!
He makes me feel at ease when I use your services and really looks after our Koko.
Top service, we feel very comfortable leaving our pets in Paul's care.
Very happy all round. Pets were content and healthy on our return. Everything clean. Love that mail collection, watering and bins are included too. Can see that Paul takes pride in his work, is caring and attentive.
Thank You! I was able to enjoy my holiday knowing my cats were being well taken care of. I will definitely use yyour services again.
We use lonely pets because we feel Paul is a mature and responsible carers. Our pets love him, and they seem in good spirits when we've had Paul take care off them in our absence.
Paul did a great job, I cam home to a very relaxed and happy cat, and he kept me informed which I really appreciated.
Paul was extemely helppful and knew his stuff.
It was great to get the teext messages and photo.
We were very happy with every aspect of the service provided by Paul and Lili. Our dog is quite timid and a fussy eater so we really appreciate the extra effort they make with her. The text messages they sent while we were away also gave us peace of mind that she was okay.
Paul was very friendly and was great with our dog. He even sent us a sms with a message and picture of our dog to show us that she was okay to ease our wworries. Great service!!
Paul impressed me with his obvious experience and ability to anticipate problems, as well as his willingness to do extra things, e.g. bring in rubbiish bins and papers.
Paul has looked after Max and Mo several times and I have been very impressed with the quality of his care, especially as my cats are seniors. He took great trouble earlier this year when one of the cats was unwell. I thus know my cats are in very good haands when I am away.
My cats Max and Mo are elderly and Paul has a very caring attitude towards their welfare. We were away for an extended period and when we returned the cats were obviously happy, content andd well looked after.
I am extremely happy with how Paul looked after my dog Lilly. He is an eexcellent carer!
He always responded to my SMS's when I wantedd updates on my rabbit.
Paul was a very nice, caring, trusting guy, my dog would sit by the door every day waiting for him to come, she really loved him, when I need the service again I wouldn't hesitatte to give Paul a call.
A wonderful job done for our pets....house nice clean and noot smelling...great job.
Always have great service from Paul and the girls are always healthy and happy when we get home
Thank Paul for me as Gwenyth was happy and very well cared for, we were extremely pleased. I will have no hesitation in booking you service in the future.
Susan's service was outstanding. I would certainly be delighted to have her care for my cats on laater occasions.
Left a note regarding giving Moggie's meds which I know he prefers not to administer. He did in this instance and I'mm very grateful.
Paul is terrific and I was very grateful for prompt response and willingness to take this job att very short notice.
I know you hear it a lot but we struggle to leave our ''princess'' with people other than our family. We are so happy to have someone who we would not hesitate to leave Bridget with in future.
Was really pleased that Paul not only took great care of our pets but also managed to keep my garden alivve in a heatwave.
Fantastic! Paul knew what he was doing, and seemed very efficient, practical and competent. I felt very confident leaving Louis in his care. I loved receiving the texts letting me know that all was progressing well. When I returned Louis was happy, well, and had obviously received the very best of attention. Paul called round, and from the greeting he got from Louis I know he obviously took time with him and did everything he could to make Louis feel haappy and content.
As usual, I came home to a happy dog, one that look relaxed, cheerful, and obviously had been very well looked after. Thanks Paul! I have confidence in leaving Louis knowing you arre caring for him.
Paul was fabulous. Very responsible & contacted me overseas - only when he needed to, due to concerns about my pet's welfare (my cat had gone missing, but was just hiding from Paul!). Anyway, he did everything I asked and i recommend him to anyone in the bayside area who owns fussy scaredy cats who don't like people very much!
Paul was very helpful and definitely gave me the impression that my pet was in good hands. He gave very good, practical advice and Maxi was beautifully looked after. Thank you for a job well done.
Paul was very helpful to our daughter who was looking after our dog Mosko when Mosko became ill and had to havve a major operation.
Paul gives very good feedback and seems to genuinely care for our, now quitee elderly (13) husky.
Paul and his wife allow us to feel so comfortable when leaving our cat at home. He always sends photos which make us even more at ease. Thanks for your wonderful and reliable service!
Paul has always been approachable and punctual with any of our queries. Abby and Sooty are happy and healthy on our return from holidays. Feel very comfortable leaving them in Pauls care! Staff are always pleasant and helppful with any queries.
Paul was a delight to deal with and the animals were well cared for. I felt confident leaving them both in his care and he sent us some lovely photos to show how happy they were. Next time we go away I will definitely be using your service again and have already recommended iit to many people.
Paul not only took care and gave me feedback regularly on the cat at home but also took the time to call the vet clinic for me to inquire about my second cat who was there recovering from surgery whilst we were away. I thought this was great service and it allowed me to relax whilst on hoolidays. Thank you Paul.
Paul's been fantastic and organising at such short notice and picking up extra visits have made using your sservice a pleasure!
Our cat is a very important member of our family and so leaving her isn't easy, so it is very important that we are confident that she is well cared for whilst we are away. Paul gave us that confidence. Thank you so much.
We were thrilled at the level of care our cats received. We found them healthy and happy upon on return and would definitely use Paul again. In fact we will probably make a bookiing for January 2012.
I was nervous about leaving Alley home for the first time instead of taking him to a cattery but I won't be again! Paul was great, he sent me a text to let me know Alley was doing well and sent me pics a couple of days later. Nice to arrive home to a happy, relaxed, well fed cat without having the stress and hassle of car trip to/from the cattery to pick him up which usually leaves me wondering whether going away for a holiday was worth the hassle at all! Thanks Paul and look forward to having you look after my babby again anytime :)
While we were away leaving our cats to Paul, we were worry-free. Paul's professional service is excellent and we appreciate it.
We were very happy with Paul, and loved the extra touch in that Paul sent a couple of photos of our dog to us via phone. We were very comfortable leaving Cocoo in Paul's hands.
I am really delighted that Paul sends me shots of my girls each time he visits. Also everything is done according to my requests and I'm always confident that I will come home to happy well fed cats and a secure house (no mail, bins or papers out).
Paul turned up at short notice, took great care of our dog Bill, and put our minds at rest so we could enjoy our holiday. I wish we had found your service earlier! Will definitely be using your service next time we travel. Please thank Paul for hiss excellent service.
It is great that booking is so quick and easy and we will continue to use your service as the cats are happy and relaaxed when we get home.
On meeting Paul we immediately felt very comfortable leaving our pet with him, especially as this was the first time we had used this type of service. All prearranged walks were completed and our dog was very happy and healthy on our return. Paul also took the extra time to check up and converse daily with my aged mother who was house minding at the time. Additionally, Paul updated us on ours dog's condition via SMS & MMS which was both unexpected and extremely welcomed. I would not hesitate in using Paul again, or recommending him to our friends and colleagues. There was no doubt that we received exceptional value for moneey, thank you Paul.
We liked that Paul turned on the air conditioning for Pershephone when it was really hot and advised us about it. Also it wasn't a problem for Paul to water the maple tree when we asked him to as the weather was really hott when we were away.
Excellent. My animals were comfortable around Paul when theey first met him.
Paul was fantastic. Gave us a few suggestions about leaving our boys for the first time. We came home to both very well looked after and happy boys. Would be happy to use this servicce again and again.
The photos that Paul sends of Puddems are awesome! It’s just so nice to get that little extra when you are away and your pet is left at home. It’s like a little visit from them on to youur phone! Thanks Paul.
Paul was really lovely and left me with no doubts that my pets would be well lookedd after in my absence.
Paul cared for my animals while I was on holiday in Italy. My elderly mother who lives with me wanted to remain at home with them rather than go into respite for the duration. She felt very safe with him and told me that his care waas exceptional.
Paul was great, very friendly, obviously loves dogs. The dogs loved him and were very happy when I ggot home from holidays.
Paul did an excellent job - my cat has never been so settled folloowing a holiday!
Very pleased with our first booking and will be happy and relieved to rebook for Paul to care for our dog Keely when we are away in July 2010. Paul was extremely professional and obviously is an animal lover and we were very happy with his approach and with his care. His daily texts and photos were very much appreciated and I have recommended his service to othher pet owners already.
Paul is friendly and helpful. He made every effort to ensure that my cats were happy and safe and was happy to extend the service for one day, as I wass delayed in Ballarat.